Reentry Case Manager

The Salvation Army USA Central Territory•Chicago, IL

1d•$22 - $26•Onsite

About The Position

The Reentry Case Manager, working within The Salvation Army's Pathway Forward Program, is responsible for carrying an assigned caseload of residents in the custody of the Federal Bureau of Prisons (B.O.P.) or the United States Probation and Pretrial Office. This role provides comprehensive case management services aimed at enhancing residents' competencies for successful community transition. The Case Manager works with each resident to promote a productive lifestyle, reduce recidivism risk, and address factors impacting criminality and reentry. Key duties include overseeing resident progress through the re-entry program from intake to release, ensuring case files are organized, up-to-date, and accurate, and contributing to a rehabilitative environment at the re-entry center.

Requirements

A bachelor’s degree in social/human services, criminal justice, behavioral science, or relevant discipline.
Previous relevant work experience can supplement/substitute for educational requirements.
Personal maturity and a demonstrated ability to be firm and compassionate.
Ability to build effective attitude and behavior changing relationships with residents who differ widely in terms of their personality, education, employment skills, ethnic background and socioeconomic status.
Excellent organizational skills.
Aptitude in verbal and written communications.
Excellent communication and interpersonal skills, using diplomacy and good judgment.
Demonstrated ability to use initiative and be a self-starter.
An attention to detail.
A positive attitude and the ability to be flexible in light of changing job situations/priorities.
Has integrity; a strong commitment to the Salvation Army’s vision of human service and social justice, and a clear personal desire to assist in accomplishing the Salvation Army’s mission of rehabilitation, restorative justice, and human healing.
Supportive of the mission of the Salvation Army.

Nice To Haves

Previous case management and/or counseling experience is strongly preferred.

Responsibilities

Works with the Intake Department and all other Pathway Forward Program staff to ensure that resident files are properly set up and all necessary intake and orientation procedures are completed on time.
Undertakes a comprehensive assessment of the resident’s strengths, needs, and risk factors for recidivism as part of the intake process.
Forwards request for Program Review Team (P.R.T.) initial staffing upon residents’ completion of required intake/orientation.
Prepares ‘Program Staffing Report’ in advance of initial staffing and presents case at P.R.T. staffing.
Meets with each assigned resident every 14 days, entering comprehensive “Supervision Plan” at each meeting which reflects the resident’s current accountability and re-entry progress including their progress in achieving goals established in the ‘Preliminary Treatment Plan’.
Maintains assigned case files that are complete, accurate, and current, and responds in a timely manner to audits.
Ensures responsiveness to resident concerns.
Enters required resident movements into the community according to program guidelines/parameters and monitors resident movement in the community to ensure resident accountability.
Communicates with the Learning Resource Center (L.R.C.) to ensure resident completion of requirements.
Assists the resident identifying employment, school, or job training opportunities appropriate to the resident’s education and skill set.
Maintains collaborative relationships with outside agencies.
Facilitates referrals of residents to outside job readiness/job placement agencies, job training/certification programs, or school programs.
Conducts weekly telephonic spot checks after resident starts employment to ensure resident’s continued job attendance.
Assists the residents to be compliant with income reporting and ensures verification of first pay date and pay cycle via conferral with the resident’s employer.
Assists the residents with formulating a budget based on verified monthly income and expenses.
Conducts visits to medical facilities to complete furlough documentation as needed.
Addresses all special requests, unusual circumstances, and certain emergencies immediately as they arise, sending special reports to B.O.P. for such occurrences.
Monitors GPS tracking and monitoring requirements to ensure that residents are not deviating from their designated sites.
Refers residents to the Intake Department for troubleshooting or replacement of GPS units when a malfunction occurs.
Reviews residents Home Confinement (H.C.) Eligibility and prepares the resident for “Home Confinement (H.C.)” placement.
Processes residents’ requests for out-of-district relocation.
Ensures that residents abide by the rules and regulations of the Pathway Forward Program.
Issues “Disciplinary Incident Reports” and Informal Resolutions for residents not compliant with rules and regulations.
Prepares the residents for release from custody.
Completes a comprehensive Terminal Report which includes a summary of the resident’s program participation and the services he/she received, the date of completion, and outcome of such items.
Meets individually with Program Manager – Case Management for staffing of assigned cases.
All other duties as assigned.