REEMPLOYMENT SPECIALIST

Mesa County, CO•Peoria, IL

2d•$22 - $25

About The Position

The Reemployment Specialist supports Unemployment Insurance claimants in achieving reemployment through the RESEA (Reemployment Services and Eligibility Assessment) program. The role combines compliance oversight with individualized career coaching, using a human-centered approach to guide participants through goal setting, job search strategies, and connections to workforce and community resources. The specialist navigates complex systems, supports individuals through career transitions, and ensures regulatory compliance. The position works with participants, internal teams, and program partners to provide coordinated services and contribute to improvements in service delivery. Work is generally performed in a standard office environment, though employees may occasionally encounter unsanitary conditions in participants’ homes and other exposures associated with the position.

Requirements

High school diploma or equivalent.
Ability to remain calm, professional, and solution-focused in high-stress or emotionally charged situations.
Strong verbal and written communication skills with diverse individuals.
Ability to manage multiple priorities, meet deadlines, and maintain accuracy in a fast-paced environment.
Critical-thinking and problem-solving skills, including assessing situations and determining appropriate next steps.
Attention to detail and ability to maintain accurate, compliant documentation.
Interpersonal effectiveness, including building rapport and collaborating with participants, team members, and partners.
Adaptability and ability to navigate changing systems, policies, and priorities.

Nice To Haves

Experience in social work, human services, career counseling, workforce development, human resources, case management, eligibility, compliance-driven roles, or other work requiring person-centered service, regulatory compliance, and multitasking in a fast-paced environment.

Responsibilities

Build trust and rapport with participants through active listening and a participant-centered approach.
Guide individuals in setting realistic employment goals and developing job search strategies.
Interpret assessments and labor market information to support career decisions.
Apply federal, state, and local policies to ensure participant eligibility and program compliance.
Review, analyze, and verify work-search activities and required documentation.
Identify issues that may affect Unemployment Insurance benefits and provide appropriate guidance and contact information for the Colorado Department of Labor and Employment’s Unemployment Insurance Division.
Maintain accurate, timely, and compliant case records across multiple systems.
Manage multiple participant cases while maintaining organization, accuracy, and timely follow-up.
Assess employment barriers and connect participants with appropriate workforce and community resources.
Navigate complex systems, coordinate support, and troubleshoot participant challenges.
Work with internal teams to provide holistic services, participate in statewide alignment efforts, contribute to service-delivery improvements, and support consistency across programs and partners.
Communicate clearly and professionally in writing and verbally, providing responsive, respectful, and human-centered service.
Adapt to changing policies, systems, and program requirements and contribute to improvements in processes and participant experience.
Perform other related duties as assigned, consistent with the scope and intent of the position.