Reemployment Specialist

Mesa County•Grand Junction, CO

1d•Onsite

About The Position

The Reemployment Specialist supports Unemployment Insurance claimants in achieving reemployment through the RESEA (Reemployment Services and Eligibility Assessment) program. The role combines compliance oversight with individualized, human-centered career coaching to help participants set goals, develop job search strategies, and connect with workforce and community resources. The specialist interprets policy, navigates complex systems, and maintains regulatory compliance while supporting people through career transitions. The position works with participants, internal teams, and program partners to provide coordinated services, maintain accurate records, and contribute to improvements in service delivery. Work is generally performed in a standard office environment, with occasional encounters with unsanitary conditions in program participants’ homes and potential exposure to other hazards described in the posting.

Requirements

High school diploma or equivalent.
Ability to remain calm, professional, and solution-focused in high-stress or emotionally charged situations.
Strong verbal and written communication skills with diverse individuals.
Ability to manage multiple priorities, meet deadlines, and maintain accuracy in a fast-paced environment.
Critical-thinking and problem-solving skills, including assessing situations and determining appropriate next steps.
Attention to detail and ability to maintain accurate, compliant documentation.
Interpersonal effectiveness, including building rapport and collaborating with participants, team members, and partners.
Adaptability and ability to navigate changing systems, policies, and priorities.
Approximately two years of experience in relevant fields such as social work or human services, career counseling or workforce development, human resources, case management, eligibility, compliance-driven roles, or other work involving person-centered service, regulatory compliance, and multitasking in a fast-paced environment. The posting notes that competencies may also be gained through varied professional, educational, or lived experiences.
Ability to meet physical demands including standing, stooping, sitting, bending, twisting, and lifting up to 10 pounds.

Nice To Haves

Experience in social work, career counseling, human resources, or a field requiring regulatory compliance and person-centered service.

Responsibilities

Build trust and rapport with participants using active listening and a participant-centered approach.
Guide individuals in setting realistic employment goals and developing job search strategies.
Interpret assessments and labor market information to support informed career decisions.
Apply federal, state, and local policies to ensure participant eligibility and program adherence.
Review, analyze, and verify work search activities and required documentation.
Identify issues that may affect Unemployment Insurance benefits and provide appropriate guidance and contact information for the Colorado Department of Labor and Employment’s Unemployment Insurance Division.
Maintain accurate, timely, and compliant case records across multiple systems.
Manage multiple participant cases while maintaining organization, accuracy, and timely follow-up.
Assess barriers to employment and connect individuals to appropriate workforce and community resources.
Navigate complex systems to provide coordinated support and troubleshoot participant challenges.
Work with internal teams to provide holistic participant services.
Participate in statewide alignment efforts and contribute to service delivery improvements.
Share information and support consistency across programs and partners.
Communicate clearly and professionally, verbally and in writing, and provide responsive, respectful, human-centered service.
Adapt to changing policies, systems, and program requirements and contribute to improvements in processes and participant experience.
Perform other related duties as assigned, consistent with the scope and intent of the position.