Recruitment Specialist

Research Foundation of The City University of New York•Long Island, NY

5d•Hybrid

About The Position

The Research Foundation of The City University of New York (RFCUNY) is seeking a Recruitment Specialist to join the CUNY Start/Math Start program. This program is an innovative approach to developmental education, combining rigorous academic preparation with nonacademic supports to ensure students are prepared for college-level coursework. The Recruitment Specialist will report to the CUNY Start/Math Start Director and will be responsible for coordinating all aspects of the program’s recruitment operations to meet enrollment targets. They will also assist with retention and matriculation processes in collaboration with campus offices. This role is crucial in ensuring the success and growth of the CUNY Start/Math Start program by attracting and enrolling eligible students.

Requirements

Bachelor's Degree in a directly related field of study from an accredited institution.
No fewer than three (3) years of progressively responsible experience of related work in university admissions, student affairs, or recruitment.
Experience supervising and managing professional personnel such as student workers.
Demonstrated experience in coordinating program operations to meet recruitment and retention targets.
Strong presentation, verbal and interpersonal communication skills to work successfully with and present to diverse learners and audiences.
Strong work ethic, character and personal integrity, and ability to work collaboratively with the utmost professionalism, discretion and confidentiality.
Detail-oriented with strong organizational, writing, proofreading and editing skills.
Solid analytical, evaluative and research skills.
Ability to work well in a time-sensitive, multi-layered, student-centered and responsive office.
Computer proficiency using standard office software programs/applications.
Must be able to work a flexible schedule including occasional evenings and weekends based on program needs and peak recruitment period.

Nice To Haves

Master's degree preferred.

Responsibilities

Lead and manage departmental systems for large-scale recruitment throughout the year, including designing a system and calendar for recruitment operations using the college’s CRM (EBA Navigate) and internal systems.
Manage communication campaigns, track referrals, and train staff on recruitment processes and best practices.
Establish a system for student eligibility checks, schedule and conduct in-person and virtual information sessions.
Ensure recruitment materials, college catalogs, and program websites remain up-to-date.
Attend recruitment events to build awareness among prospective students and community partners.
Conduct referral outreach to various stakeholders and campus offices.
Build and maintain strategic partnerships with key campus offices (Admissions, ASAP, College Discovery, Adult Basic Skills, CLIP) to facilitate student referrals and ensure a smooth transition into degree programs.
Develop and maintain a tracking system for individual student data (course outcomes, attendance, matriculation, gateway course enrollment) to inform future recruitment and retention strategies.
Collaborate with the advisement team to develop initiatives that support student retention and successful completion.
Establish an alumni-driven student ambassador program to build trust with prospective or current students and support retention efforts.
Assist with student registration in CUNYfirst as needed.
Coordinate with campus leadership to meet expanded enrollment targets.
Represent the program and/or Program Director at public events, including community outreach events.
Perform other duties as assigned.