Recruitment Officer - Equity, Outreach and Support
About The Position
The Office of Student Recruitment (OSR), within University Admissions, and Outreach, is situated within the Vice-Provost Strategic Enrolment Management (VPSEM) and is responsible for the strategic, university-wide approach to student recruitment, targeting and attracting students to the University of Toronto. Working closely with academic divisions, OSR is responsible for regularly planning, implementing, assessing and revising a full spectrum of student recruitment initiatives. Under the general direction of and reporting to the Assistant Director, University Student Recruitment - Equity & Outreach and supporting other members of the Office of Student Recruitment and related tri-campus offices, the Recruitment Officer – Equity, Outreach and Support is responsible for positively working with, and representing the tri campus offices at the University of Toronto as a shared service to assist with the development and implementation of strategies and initiatives to recruit well-qualified students from under-represented groups to the University of Toronto. The incumbent will: work with the Assistant Director, University Student Recruitment - Equity & Outreach to gather information on strategies that have been successful in promoting post-secondary education within under-represented communities including resources and initiatives; work with student groups (e.g. Black Students Association, FirstNations House, first generation organizations) to promote outreach to community groups and schools; build and maintain knowledge and data related to recruiting students from underrepresented communities; and provide admissions counselling to prospective under-represented undergraduate students, their families, high schools officials, and general public by phone, e-mail, and in person.
Requirements
- Bachelor’s Degree or an equivalent combination of education and experience
- Minimum four (4) years related experience in undergraduate student recruitment, within a large post-secondary institution
- Demonstrated experience working with under-represented groups and equity initiatives
- Demonstrated experience advising prospective students and parents
- Demonstrated experience conducting recruitment presentations to a large and diverse audience
- Experience with web content development, data collection and manipulation, and generating reports and statistical data
- Experience using and maintaining an online database
- Excellent knowledge of University of Toronto programs and admission requirements; Strong understanding of University of Toronto commitment to principles of equity and knowledge of supporting programs
- Must have strong oral and written communication
- Strong customer service, organizational, interpersonal and presentation skills
- Excellent computer skills, including in-depth working knowledge of and extensive experience with Word, Excel, Access, PowerPoint, Keynote, Prezi, HTML and Content Management Systems; Familiarity with ROSI or similar student information system
- Must have a strong, demonstrated interest in Social Media communications and their applications
- Reliable – possessing sound judgement, flexible with an ability to adapt to changing circumstances
- At all times demonstrate a desire for learning from all contexts, enthusiasm for new knowledge
- Ability to work independently, or as part of a team, and collaboratively with colleagues from other post-secondary institutions
- Must be willing to travel outside of the GTA when necessary, sometimes overnight
- Valid driver’s license mandatory
Nice To Haves
- University of Toronto graduate preferred
- Experience with CRM database is a definite asset
Responsibilities
- Fostering and maintaining a network of external contacts to support recruitment strategies
- Implementing community relations outreach plans for targeted audiences
- Developing content for marketing and/or promotional materials
- Promoting programs at recruitment events
- Delivering student recruitment presentations
- Liaising with contacts to facilitate and initiate outreach opportunities
- Keeping well-informed on theories related to equity, diversity and inclusion
- Advising potential applicants, students, parents, and/or guidance counselors on admissions criteria and processes by probing and providing a range of options and possible consequences
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
