Recruitment Manager - Regent Santa Monica Beach

IHG•CA, CA

About The Position

The Recruitment Manager leads the full-cycle recruitment process for all departments at Regent Santa Monica Beach, aligning talent acquisition with luxury hospitality expectations. The role oversees sourcing, screening, hiring, onboarding, and employer branding, and partners with department heads and HR leadership to attract and retain talent who embody the resort’s service culture. Reporting to the Director of People & Culture, the Recruitment Manager also supports workforce planning, recruitment strategy, and other People & Culture activities as needed.

Requirements

Minimum 3–5 years of recruitment experience; hospitality or luxury service experience is preferred.
Basic knowledge of Human Resources principles, practices, and processes.
Strong understanding of full-cycle recruitment, interviewing techniques, and talent pipeline development.
Exceptional communication, presentation, and relationship-building skills.
Ability to manage multiple priorities in a fast-paced environment.
High level of professionalism and commitment to confidentiality.
Excellent organizational and project management skills.
Proficiency in Microsoft Office and Canva.
Ability to collaborate with cross-functional teams.
Strong attention to detail and analytical skills.
Openness to task-force assignments at other IHG properties across the U.S. to support career development and operational needs.
Flexibility to work evenings, weekends, holidays, and during major city-wide events or periods of elevated demand.

Nice To Haves

College degree.
Bilingual in Spanish.
Recruitment experience in hospitality or luxury service environments.

Responsibilities

Manage full-cycle recruitment for hourly, management, and specialty roles.
Partner with department leaders to define staffing needs and ideal candidate profiles.
Create, post, and maintain job descriptions across approved platforms.
Screen resumes, conduct interviews, and coordinate interviews with departments.
Maintain a high-touch candidate communication and experience.
Oversee reference checks, background checks, and pre-employment requirements.
Track recruitment metrics, including time-to-fill and applicant flow.
Build and maintain partnerships with hospitality schools and community organizations.
Represent the resort’s culture and employer brand across digital platforms and job boards.
Model the resort’s service behaviors and Forbes standards.
Organize and participate in career fairs, hiring events, and school outreach.
Coordinate onboarding, including pre-arrival communication and first-day arrangements.
Ensure new hires are integrated into orientation and training programs.
Maintain compliance with company policies, state regulations, and industry standards.
Maintain accurate applicant records in the ATS and monitor workflow efficiency.
Provide hiring insights and labor-market trends to People & Culture leadership.
Support workforce planning and collaborate with leaders to ensure consistent hiring practices.
Serve as a recruitment-strategy subject matter expert for the People & Culture department.
Assist with and participate in People & Culture activities as needed.