About The Position

Toloka AI is seeking On-Site Recruitment Coordinators to support participant recruitment and daily operations for an on-site research project in Santa Clara Valley, California. Coordinators will recruit and schedule research participants, welcome them upon arrival, guide them through check-in, and help ensure that daily activities run smoothly. They will be the primary on-site contact for participants and help them feel comfortable, informed, and supported throughout their visits. Coordinators will work with three other coordinators to keep recruitment, scheduling, and on-site activities organized. This is a full-time, on-site temporary employee position in Santa Clara Valley, California, scheduled Monday through Friday. The expected assignment period is approximately November 1, 2026, through March 2027; the estimated period does not guarantee employment for a specific term. Employment is at-will, non-exempt, and hourly, at $30 per hour. The exact site address will be shared with selected candidates.

Requirements

  • At least 1 year of experience in a people-facing role, such as hospitality, events, front desk operations, customer service, or coordination.
  • Strong interpersonal skills and a warm, patient, approachable communication style.
  • Excellent organizational skills and ability to manage multiple schedules and priorities.
  • A calm, practical, and solution-oriented approach to unexpected situations.
  • Clear and professional verbal and written communication skills in English.
  • Reliability, punctuality, and flexibility when schedules or priorities change.
  • Confidence using smartphones, messaging applications, and basic spreadsheets.
  • Availability to work full-time on site, Monday through Friday, in Santa Clara Valley.

Nice To Haves

  • Experience supporting recruitment, hiring, or volunteer coordination.
  • Familiarity with the South Bay / Santa Clara Valley area and its local communities.
  • Proficiency in additional languages.
  • First aid certification.

Responsibilities

  • Recruit participants for research sessions through local outreach, in-person conversations, phone calls, and messages.
  • Identify potential participants, explain the research opportunity, and encourage eligible individuals to sign up.
  • Assist with participant screening, registration, scheduling, and required paperwork.
  • Follow up with interested participants, answer questions, and help them complete registration.
  • Send booking confirmations and reminders to encourage attendance and reduce no-shows.
  • Welcome participants, manage check-in, and guide them through the next steps.
  • Serve as the primary on-site point of contact for participants and support them throughout their visits.
  • Coordinate daily schedules, manage rescheduling requests, and help fill last-minute openings.
  • Keep the site organized, stocked, and prepared for each session.
  • Track recruitment progress, daily attendance, and participant records, and share brief end-of-day updates with the team.
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