On-Site Recruitment Coordinator (Temporary Employee)

Mindrift•Santa Clara, CA
•Onsite

About The Position

Toloka AI is hiring On-Site Recruitment Coordinators to support participant recruitment and daily operations for an on-site research project in Santa Clara Valley, California. Coordinators will recruit and schedule participants, welcome them on arrival, guide them through check-in, and help ensure each day runs smoothly. They will be the main on-site point of contact for participants, helping them feel comfortable, informed, and supported throughout their visit. The coordinators will work closely as a team of four to organize recruitment, scheduling, and on-site activities. This is a full-time, on-site, temporary, non-exempt hourly employee position. The expected assignment period is approximately November 1, 2026 through March 2027; the period is an estimate and does not guarantee employment for a specific term. Employment is at-will. The schedule is Monday through Friday, and compensation is $30 per hour. The exact site address will be shared with selected candidates. Toloka AI creates data used to power and evaluate generative AI models. The company works with clients and research organizations worldwide and uses experts, a global crowd, and a technology platform to support AI model reasoning, efficacy, and safety. Its team is globally distributed, including in the United States, United Kingdom, the Netherlands, Czech Republic, and Serbia. Toloka is committed to equal opportunity and an inclusive environment. It does not discriminate based on protected characteristics and provides reasonable accommodations, including for disability and religious observance, upon request.

Requirements

  • At least 1 year of experience in a people-facing role, such as hospitality, events, front desk operations, customer service, or coordination.
  • Strong interpersonal skills and a warm, patient, approachable communication style.
  • Excellent organizational skills and ability to manage multiple schedules and priorities.
  • A calm, practical, and solution-oriented approach to unexpected situations.
  • Clear and professional verbal and written communication skills in English.
  • Reliability, punctuality, and flexibility when schedules or priorities change.
  • Confidence using smartphones, messaging applications, and basic spreadsheets.
  • Availability to work on site full-time, Monday through Friday, in Santa Clara Valley.

Nice To Haves

  • Experience supporting recruitment, hiring, or volunteer coordination.
  • Familiarity with the South Bay / Santa Clara Valley area and its local communities.
  • Proficiency in additional languages.
  • First aid certification.

Responsibilities

  • Recruit participants for research sessions through local outreach, in-person conversations, phone calls, and messages.
  • Identify potential participants, explain the research opportunity, and encourage eligible individuals to sign up.
  • Assist with participant screening, registration, scheduling, and required paperwork.
  • Follow up with interested participants, answer questions, and help them complete registration.
  • Send booking confirmations and reminders to encourage attendance and reduce no-shows.
  • Welcome participants, manage check-in, and guide them through the next steps.
  • Serve as the main on-site point of contact and help participants feel comfortable and supported.
  • Coordinate daily schedules, manage rescheduling requests, and help fill last-minute openings.
  • Keep the site organized, stocked, and prepared for each session.
  • Track recruitment progress, daily attendance, and participant records, and share brief end-of-day updates with the team.
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