Recruitment and Intake Specialist - Bilingual Spanish Required

The Centers•Cleveland, OH

90d

About The Position

The Recruitment and Intake Specialist is responsible for advertising, attracting, and engaging clients for El Barrio services and providing initial engagement, intake, and eligibility screening for job seekers interested in workforce services. The role promotes El Barrio programs through community events, meetings, recruitment fairs, and information sessions, while building relationships with potential clients, referral sources, and contract partners. It also supports enrollment through applicant screening and assessments, pre-engagement outreach, and accurate maintenance and reporting of recruitment and intake data across CRM systems. The position requires bilingual English and Spanish proficiency and may require travel to other facilities and meetings, as well as availability outside standard business hours, including evenings and weekends.

Requirements

Bilingual proficiency in English and Spanish, both oral and written.
High school diploma or equivalent.
At least one year of relevant exposure to or experience with clients facing challenges finding employment.
Proficiency with electronic platforms, including Microsoft Office Suite, internet research, database management, and virtual learning platforms.
Reliable transportation for travel to other facilities and meetings as needed.
Availability to work outside standard business hours, including evenings and weekends, and to participate in trainings and meetings.

Nice To Haves

Advanced education or vocational training.
Experience in a related field such as workforce development or social services.
A valid driver's license and personal vehicle.
Demonstrated experience working with young adults ages 18–24 seeking employment, continuing education, or career readiness.
Demonstrated experience working with young adults ages 14–24 in shelters, residential facilities, foster care, or juvenile-justice-impacted settings.

Responsibilities

Assist with identifying and implementing promotional and recruitment plans to increase job seeker enrollment, including among specific target populations.
Promote El Barrio through community and internal program events, meetings, and recruitment activities.
Build and maintain relationships with potential clients and recruitment sources.
Screen and interview applicants, complete intake, and verify eligibility for the relevant program.
Maintain thorough knowledge of El Barrio programs, career profiles, and eligibility requirements.
Participate in recruitment fairs and present information sessions about opportunities, working conditions, training, and workforce development topics.
Maintain relationships with contract partners to support and monitor referrals.
Collect, update, and maintain recruitment and intake data, and provide data-entry support across the Workforce program.
Ensure accurate reporting in internal and external CRM systems.
Administer evaluations, tests, or other assessments to applicants as applicable.
Call or mail letters to potential job seekers promptly after referral to explain program expectations and support timely enrollment.