Recruitment, Admissions, & Cohort Programs Assistant

Ivy Tech Community College•Bloomington, IN

1d•Onsite

About The Position

Ivy Tech Community College – Bloomington is looking for an individual to join their team as a Recruitment, Admissions, & Cohort Programs Assistant to provide exceptional customer service and administrative support for the Office of Recruitment, Admissions, & Cohort Programs. This role serves as a welcoming first point of contact for prospective and current students, families, and campus visitors while assisting with recruitment events, campus tours, appointment scheduling, student records, and daily office operations. The ideal candidate is organized, dependable, detail-oriented, and enjoys helping others in a fast-paced, student-focused environment. Strong communication, customer service, and computer skills are essential. This is a full time hourly position with an hourly rate range of $16-$18 depending on education and experience. Work Hours: Monday - Friday 8:00 a.m. - 5:00 p.m. Occasional evenings required. BASIC FUNCTION AND PURPOSE OF POSITION: The Recruitment, Admissions, & Cohort Programs Assistant supports the Office of Recruitment, Admission, & Cohort Programs by providing a professional, helpful, welcoming atmosphere and positive attitude for faculty, staff, students, families, callers, and visitors of the campus. This position provides support for the general, day-to-day administrative, operational and clerical tasks as well as assisting with recruitment-related events and activities.

Requirements

High school diploma or GED required
Proficiency in Microsoft Office and general computer applications
Strong data entry and administrative skills

Nice To Haves

associate degree preferred
Previous experience in an administrative role, preferably within higher education, is preferred

Responsibilities

Responds to email and phone inquiries to the departments shared inboxes and ticketing system in a timely and professional manner.
Responds to questions and requests from students, the general public, faculty, administrators and staff and refers to appropriate personnel as necessary.
Coordinates and schedules student appointments with relevant departments based on individual needs and goals.
Attend and participate in departmental meetings, Cohort Programs group meetings and/or events. This may include assisting with on-campus events such as campus visits, student meetings, and/or other student-related visits.
Lead or assist with campus tours, including walking groups and answering questions.
Coordinate purchasing and venue requests for the team.
Maintains accuracy and confidentiality of student enrollment records in compliance with College and the Family Educational Rights Privacy Act (FERPA).

Benefits

Multiple medical plan options paired with a Health Savings Account with a generous employer contribution
Dental plan with no-cost preventive services and coverage for orthodontia
Vision plan with low-cost exams and allowances for glasses or contact lenses
Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources
Wellness program with opportunities to earn $250 in Wellness Rewards
Flexible Spending Accounts for healthcare (limited purpose) and dependent care
10% employer retirement contribution, fully vested after two years
Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage
Short-term and long-term disability benefits
Fee remission for employees, spouses, and dependent children
Tuition assistance for undergraduate, graduate, and doctoral programs
Paid professional development opportunities
Generous paid time off, including vacation, sick leave, holidays, and winter recess
Flexible work arrangements where available
Paid childbirth recovery leave (8 weeks)
Paid parental leave (4 weeks)
Eligibility for Public Service Loan Forgiveness
Additional discounts on gym memberships, transportation, and various retail services