Recruiting Supervisor - Technician Recruiting Center

Penske • Beachwood, OH

8h • Onsite

About The Position

Our Penske hiring team continues to grow! We are currently expanding our staff and are looking for a Recruiting Supervisor to lead a centralized hiring center team focused on hiring diesel technicians across North America for Penske Truck Leasing. In this role, you will manage, train, coach, and motivate a recruiting and hiring center staff. As a primary point for our internal customers (our location managers), you will collaborate on needs assessments for our locations across the US and Canada, and provide updates on hiring activity to field operations leaders and field HR managers. As part of a team of supervisors, you will have shared responsibility to ensure our hiring team is executing internal hiring processes and recruiting activities efficiently, ensuring positive candidate experiences, and coordinating across field recruiters and field recruiting supervisors. The ability to actively listen and influence direct reports, peers, and leaders is essential to success in this role. A positive, can-do attitude is required. Bilingual Spanish communication is a plus. This position is based at Penske’s regional corporate location in Beachwood, OH.

Requirements

• At least 2+ years of team leadership experience
• Demonstrate successful achievements in business initiatives
• Actively listen and influence direct reports, peers, and leaders
• Positive, can-do attitude

Nice To Haves

• Prior experience making organizational hiring decisions
• Prior recruiting experience
• Prior retail management experience
• Prior high-volume recruiting management experience
• Bilingual Spanish communication

Responsibilities

• Manage daily operations of Hiring Specialists, ensuring proper prioritization of recruiting needs, distribution of workload, and ensuring all tools and processes are functioning to ensure business continuity. Assist with issue resolution and promote behaviors that enhance customer satisfaction.
• Ensure strong and efficient collaboration between Operations leaders, HR leaders, and all Recruiting team members to ensure alignment to staffing needs and activities.
• Assure Hiring Specialists are consistent in their approach to following the recruiting process at Penske, verified through quality selection, audits, assessments, and customer feedback.
• Oversee all necessary team management activities, including hiring, performance management, associate relations, expense report management, training, and company program compliance. Lead all ongoing team engagement activities that help ensure job satisfaction and workforce productivity.
• Serve as a Penske staffing process and systems subject matter expert for contact center technologies including hardware, call routing applications (NICE), telephony systems, Salesforce.com and other CRM and marketing tools, and recruiting systems Oracle Recruiting Cloud.
• Special Assignments and tasks as assigned by manager or other staffing leadership, such as serving on process improvement teams, coordinating small-scope short-term projects, etc.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed