Recruiting Manager

JPMorgan Chase & Co.•Columbus, OH

About The Position

In this role, you’ll lead a team of recruiters and serve as a strategic advisor to senior leaders—shaping hiring outcomes that reinforce a strong control environment. You’ll combine people leadership with consultative partnership to deliver an efficient, inclusive recruiting experience for roles that span business/operations and product/technology delivery. You’ll use recruiting analytics, market insights, and proactive pipeline strategies to improve decision-making, hiring outcomes, and the candidate experience. This is a high-impact opportunity for a leader who enjoys coaching, solving complex problems, and driving measurable results. As a Recruiting Manager in Talent Acquisition, you will lead and develop a team supporting the Card and Connected Commerce businesses. You will partner with senior stakeholders to anticipate workforce needs, translate priorities into scalable recruiting plans, and deliver high-quality hires through a consistent, candidate-focused process. You’ll set clear expectations, establish disciplined operating rhythms, remove roadblocks, and enable your team to perform at their best—driving a strong experience for candidates and hiring teams from intake through offer and close.

Requirements

6+ years of recruiting experience, including end-to-end/full-cycle recruiting
3+ years of direct recruiting team leadership experience
Strong stakeholder management and influencing skills, including partnering with senior leaders in a highly matrixed environment
Proven track record delivering hiring outcomes through a disciplined operating cadence, data-informed prioritization, and strong senior stakeholder alignment in a fast-paced, high-volume and/or high-complexity environment
Proven ability to coach and develop recruiters through feedback, performance management, and skill-building
Ability to set priorities across competing demands, manage capacity, and drive resolution of hiring risks and bottlenecks
Executive communication skills; able to translate complex inputs into clear recommendations and decision points, align stakeholders, and drive timely decisions and follow-through
Strong judgment and discretion, including the ability to handle sensitive and confidential information appropriately

Nice To Haves

Demonstrated success leading recruiting teams in fast-paced, high-growth, and highly matrixed environments
Demonstrated executive-level client service mindset, with the ability to anticipate and balance complex, competing stakeholder needs, influence outcomes, and deliver trusted partnership across senior leaders and matrixed teams
Strong business acumen with the ability to translate business strategy and operating priorities into scalable recruiting and hiring plans
Strong influencing, negotiation, and relationship-building skills across all organizational levels, including senior leaders
Experience leveraging recruiting analytics, market insights, and talent intelligence to drive decision-making and improve hiring outcomes
Experience driving process improvement initiatives that enhance candidate experience, recruiter effectiveness, and operational efficiency
Ability to build and execute proactive sourcing and pipeline strategies for niche and highly competitive talent markets
Experience recruiting for product-focused organizations, including roles such as Product Owners, Product Managers, Agility, and Marketing
Knowledge of evolving AI trends within Talent Acquisition, with the ability to thoughtfully integrate technology into recruiting strategies and workflows

Responsibilities

Partner with senior business leaders to clarify hiring needs, priorities, and workforce plans, translating demand into actionable recruiting strategies
Serve as a trusted advisor on hiring strategy, market dynamics, and key hiring decisions and implications, including role scope/level, required versus preferred skills, location strategy, interview design, and hiring timelines
Lead, coach, and develop a team of recruiters through regular feedback, capability building, and career development planning
Set clear performance expectations and maintain disciplined operating rhythms, including pipeline reviews, requisition prioritization, and quality standards, with ongoing check-ins and reviews
Manage team capacity by allocating workloads and resources to meet hiring goals and shifting business priorities
Drive consistency and rigor across recruiting practices, including structured intake, assessment approach, stakeholder alignment, and appropriate controls and documentation
Build and execute proactive sourcing and pipeline strategies in partnership with recruiters and stakeholders for niche and competitive talent segments
Identify and resolve issues that impact hiring progress, candidate experience, or team effectiveness, escalating risks early with clear recommendations
Use recruiting analytics, market insights, and talent intelligence to deliver clear, actionable updates on progress, risks, and outcomes
Evaluate and integrate Talent Acquisition technology to improve recruiter effectiveness, decision making, and operational efficiency
Ensure a timely, professional candidate experience through consistent communication, effective offer management, and strong closure practices