Recruiter

Teleperformance•Maumee, OH

10d•$45,000 - $55,000•Onsite

About The Position

TP is a leading global provider of digital business services. We partner with the world's most prominent brands to optimize operations through advanced technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, we are a force for good in our communities and for our clients. This is a full-time onsite position in Maumee, Ohio. The purpose of this position is to develop, implement, assess and improve day-to-day operations of an inbound call center in order to meet and exceed all aspects of client needs and requirements according to policies and procedures.

Requirements

Must live in commuting distance to Maumee, OH 43537
2 years recruiting and interviewing experience in a high-volume setting required
Excellent customer service skills and building rapport with employees, management and vendors
Excellent verbal and written communication skills
Must be fast learner and quick problem solver
Must have the ability to multi-task
Must have proficiency in Microsoft Office Suite of products
Ability to think innovatively with regard to recruiting and overall employee experience
Excellent attendance history is required
Must pass background and drug tests

Nice To Haves

3 years preferred recruiting and interviewing experience in a high-volume setting
Previous call center experience preferred

Responsibilities

Develop, implement, assess and improve day to day operations of inbound call center in order to meet and exceed all aspects of client needs and requirements according to policies and procedures.
Review and monitor employment applications for contact center employees
Maintain relationships with appropriate recruiting resources
Maintain professional and accurate representation of TP to candidates
Pre-screen applicants, schedule and conduct interviews
Conduct pre-employment testing, reference checks and background checks
Review and audit new hire paperwork ensuring completion and accuracy
Communicate employment offers and orientation to new employees
Maintain recruiting reporting and data i.e., interview/hire ratios or resource data
Assist in other functions as required by supervisor
Thrive as a team player in a fast paced, high energy, change oriented environment