Recreation Supervisor

Alterra • Olympic Valley, CA

1d • $23 - $29 • Onsite

About The Position

To provide leadership and overall management support for year round activities departments including the Tube Park, Bungee Trampoline, Hiking Trails and Skating Rink, while maintaining a clean enjoyable atmosphere at all times and ensuring guest compliance with safety regulations. Applicants must be 18 years of age.

Requirements

• High School Diploma or GED
• Two years related experience and/or training; or equivalent combination of education and experience
• One year supervisory experience
• Able to communicate effectively in writing and verbally across all levels of the organization.
• Excellent organizational and problem solving skills with the ability to handle multiple tasks.
• Able to establish and maintain effective working relationships and interact with others
• Working knowledge of computers including MS Office (Word, Excel, Outlook, Access)
• Willingness to learn RTP POS system
• Must be capable of walking or standing 80% or more of a normal 8 hour work shift.
• Must be capable of occasionally carrying, lifting, pushing or pulling up to 50lbs.
• Must capable of occasionally squatting, bending, kneeling, reaching, and balancing, able to climb ladders and shovel snow.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perceptions and the ability to adjust focus.

Nice To Haves

• Bachelor’s Degree

Responsibilities

• Provide customers with top quality customer service in a friendly and positive manner.
• Assist manager in supervising a team of 20-35 employees.
• Assist in supervisory responsibilities such as interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Comply with Federal and California Labor law in all phases of the payroll and employment process; from hiring through termination, as well as all Company policies & procedures.
• Enforce safety standards in accordance with company policies and procedures.
• Ensure all employees display accurate cash handling skills, perform daily sales and close procedures, and achieve accurate daily deposits according to company and departmental policies and procedures
• Assist in the resolution of all guest complaints; ensure guest satisfaction.
• Assist with job performance evaluations by observing daily and overall job performance
• Perform daily open/close procedures according to company policy and procedures and ensure the completion of day to day operational tasks.
• Responsible for training and monitoring activities of recreation attendants
• Inspect and operate equipment in compliance with the Palisades Tahoe safety policies and procedure to avoid unnecessary collisions or unsafe practices
• Understand and develop an in depth knowledge of the products sold. These product categories include but are not limited to; Season Passes, Daily tickets, Adult and Children Ski School, and Resort Activities.
• Perform all duties of recreation attendant

Benefits

• Free skiing + riding privileges to 17 iconic resorts including Palisades Tahoe, Mammoth Mountain, Steamboat, Solitude and more!
• Healthcare options for both Seasonal & Year-Round employees
• Generous discounts on outdoor gear, apparel, etc.
• 401(k) plan with generous company match
• Free and discounted lift tickets
• 25%-50% discount at Food & Beverage locations at Palisades & Alpine
• 40% discount at Palisades Tahoe operated retail stores, including The North Face, Patagonia, Oakley, and more!
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED