Recreation Shuttle Driver - Grand Desert Resort
About The Position
The Recreation Department Shuttle Driver operates a non-CDL passenger vehicle safely and efficiently, transporting owners and guests on scheduled routes and providing guest services that meet resort standards. The role may also involve charter routes, management-requested unscheduled pickups and drop-offs, and assisting with scheduled resort activities or other Recreation Department needs. The driver helps passengers board and exit the vehicle, handles luggage and other items, communicates using a two-way radio, and monitors traffic and weather conditions. The position includes inspecting the vehicle at the start of each shift, reporting accidents and potential safety concerns to management, and sharing information about entertainment and attractions in the service area.
Requirements
- Valid state driver’s license in the state of application and a clean driving record.
- Two years of driving experience in passenger vehicles.
- Excellent communication skills and a strong customer-service orientation.
- Ability to read, write, and understand English.
- Good judgment when interacting with guests and team members.
- Comfort operating large vehicles such as shuttles or vans.
- Proficiency in Microsoft Word, Excel, and Outlook.
- Willingness to work an adjusted schedule, including evenings, weekends, and holidays.
- A driver record report, background check, and drug test are mandatory.
Responsibilities
- Greet guests and safely operate a passenger vehicle on scheduled routes, charter routes, and management-requested trips.
- Assist passengers with boarding and exiting the vehicle.
- Load and unload luggage, packages, and other items.
- Transmit and receive communications over a two-way radio system.
- Monitor traffic and weather conditions and notify management of potential problems.
- Report accidents and other safety situations to management.
- Inspect the interior and exterior of the vehicle at the beginning of each shift.
- Provide guests with information about entertainment and attractions in the service area.
- Assist with scheduled daily resort activities when shuttle sign-ups are absent.
- Assist the Recreation Department as needed.
- Promote resort standards and provide services or refer requests to the appropriate department manager to exceed guest expectations.
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Flexible spending accounts
- Life and accident coverage
- Disability coverage
- Paid time off, depending on position and eligibility
- Parental leave, depending on position and eligibility
- Paid holidays, depending on position and eligibility
- Wish Day paid time to volunteer at an approved organization
- 401(k) with employer match, subject to eligibility requirements
- Legal and identity theft plan
- Voluntary income protection benefits
- Wellness program, subject to provider availability
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
