Recreation Services Manager
About The Position
Reporting to the Director, Health & Wellness, the Manager, Recreation Services is responsible for the strategic leadership, administration, and oversight of Haisla Nation’s recreation facilities, programs, services, events, and staff. The Manager ensures Recreation Services supports the physical, social, emotional, and cultural well-being of community members through safe, inclusive, and engaging recreation opportunities. The Manager, Recreation Services is responsible for developing and implementing operational and strategic plans; overseeing recreation facilities and programming; managing budgets and funding opportunities; supporting staff development; and fostering collaborative relationships with community members, schools, departments, Elders, organizations, and funding agencies. The position provides leadership for the sustainable growth of Recreation Services and supports the implementation of the Recreation Services Strategic Plan, Comprehensive Community Plan, and other organizational priorities. The Manager, Recreation Services is responsible for the leadership, management, and supervision of recreation staff, including the Youth Recreation Facilitator, Recreation Attendants, and related recreation positions.
Requirements
- Degree or diploma in Recreation Management, Sport Management, Community Development, Public Administration, Business Administration, or related field, or equivalent combination of education and experience.
- 5–7 years of progressive leadership experience in recreation services, community services, sport management, facility operations, or related fields.
- Experience managing recreation facilities, leagues, programs, events, and community partnerships.
- Experience in program development, implementation, and evaluation.
- Ability to set goals and implement an operational plan for the department.
- Ability to provide leadership to direct reports and ongoing support for their performance and development.
- Strong proficiency in using Microsoft Office (Outlook, Word, Excel, PowerPoint).
- Strong analytical, problem-solving, and decision-making skills.
- Strong organizational and time management skills with an attention to detail.
- Strong interpersonal, communication, and presentation skills with the ability to professionally connect with and influence a diverse group of individuals.
- Strong leadership skills with the ability to lead projects and work with diverse individuals to identify issues, design solutions, and evaluate results.
- Knowledge of funding processes, including grant writing and reporting.
- Experience in change management and organizational development.
- Satisfactory completion of criminal records check (with vulnerable sector screening if relevant).
Nice To Haves
- Experience working for a band government or Indigenous organization is an asset.
Responsibilities
- Develop and implement the Recreation Services operational plan in alignment with department and organization-wide strategic objectives.
- Implement appropriate monitoring and evaluation frameworks for all program deliverables.
- Implement program policies and procedures.
- Ensure all required reporting is completed accurately and on time.
- Collaborate with external partners to inform service delivery.
- Oversee the daily operations of the Recreation Services program, including all projects and services.
- Oversee day-to-day operations of recreation facilities, programs, services, leagues, tournaments, and special events.
- Engage with community members to identify needs and ensure programs are culturally relevant.
- Ensure effective and efficient delivery of services in alignment with policies, procedures, legislation, and professional standards.
- Ensure equitable scheduling and allocation of recreation spaces.
- Supervise all program-related facility maintenance, including facilities, grounds, capital improvements, and security.
- Oversee facility operations, maintenance coordination, work-order processes, and capital improvement planning.
- Proactively evaluate the performance of Community Wellness projects and make improvements.
- Develop partnerships with schools, sports organizations, ISPARC, municipalities, and community agencies.
- Represent Haisla Recreation Services at meetings, conferences, and regional recreation networks.
- Actively pursue, develop, and/or participate in new initiatives to expand Recreation Services.
- Manage and oversee program budgets and reporting requirements.
- Direct program staff in maintaining appropriate fiscal controls.
- Support the allocation of funds and forecasting.
- Ensure program activities are in compliance with policies, procedures, and legal standards.
- Foster a respectful workplace and cooperative working relationships.
- Ensure employees are appropriately trained and aligned with the Haisla Nation’s mission, vision, values, policies, and procedures.
- Work with the HR department to identify needed skillsets and competencies.
- Lead the hiring, evaluation, professional development, discipline, and dismissal of program staff.
- Build the capacity of program staff through orientation, training, and performance appraisal.
- Monitor program staff attendance and manage attendance issues.
- Foster a customer-service based culture across Recreation Services.
- Support staff certification and professional development.
- Ensure adequate staffing levels to support programs, facilities, and events.
- Support the HR department in ensuring human resource and labour relations processes are effective.
- Support the HR department in ensuring the workplace meets all health and safety guidelines.
- Serve as a role model regarding the organization’s values and leadership principles.
Benefits
- Extended health and dental coverage
- Pension matching up to 5.5%
- 10 days of standard vacation
- 5 days of paid self-care days
- 10 days of paid sick leave
- 10 paid days during the Christmas office closure
- 5 days of other leave for personal matters (e.g., medical appointments or household emergencies)
- Professional development and training opportunities
- Employee assistance program (EAP)
- Cultural leave and wellness initiatives
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
