Recreation Services Attendant - Winter 26-27

Aspen Skiing Company•Snowmass Village, CO

About The Position

The Recreation Services Attendant interacts with guests to help ensure a memorable resort experience. Work areas may include the base area, on-mountain locations, parking lots, bus depots, and Lost Forest activities such as the climbing wall, tubing, and alpine coaster. The role reports to the Guest Services Manager. This is a seasonal full-time position for the 2026–2027 winter season. Applications will be accepted until November 15, 2026. The position involves guest service, safe operation and inspection of recreational activities and equipment, and work in a range of outdoor conditions.

Requirements

Proficient experience in the guest service industry.
General knowledge of the resort and surrounding area.
Familiarity with company rules, regulations, and operational standards.
Understanding of how to assist customers and meet their needs effectively.
Basic industry terminology.
Basic computer skills.
Ability to collaborate with others to achieve team goals.
Ability to follow safety policies and procedures and exercise caution while working.
Ability to adapt quickly to changes in processes, customer flow, environments, and tasks.
Ability to engage with customers in a positive and helpful manner.
Ability to reach, crouch, kneel, stand, bend, or remain on one's feet for extended periods.
Ability to work in wet, cold, and hot conditions using protective apparel or equipment, and to walk on slippery and uneven surfaces.
Ability to frequently lift, push, or pull up to 50 pounds individually or with assistance.

Nice To Haves

Previous experience in one or more of the listed work areas or activities.
High school diploma or equivalent.

Responsibilities

Greet guests and maintain a friendly, helpful attitude while addressing their needs.
Help ensure the safe operation of on-mountain activities by explaining applicable regulations, policies, and procedures.
Assist guests with equipment fit and proper use, and maintain working knowledge of courses and equipment, including safety requirements for structures, elements, harnessing, and participant use.
Answer questions and promote and provide information about the resort, activities, and surrounding area.
Set up, operate, and break down work areas while maintaining a safe, neat environment.
Clear, monitor, and inspect equipment, tracks, rides, or courses daily, both on the ground and at heights.
Report complaints and guest concerns to a supervisor in a timely manner.
Check tickets and record attendance, sales, receipts, reservations, and activity repairs.
Collect, handle, and store ski and snowboard equipment.
Conduct on-site market research surveys when necessary.
Perform other duties as assigned.