Recreation Services Attendant - Winter 26-27

Aspen Skiing Company•Snowmass Village, CO

12h•$21•Onsite

About The Position

The Recreation Services Attendant interacts with guests to help ensure a memorable resort experience. Work areas may include the base area, on-mountain locations, parking lots, bus depots, and Lost Forest activities such as the climbing wall, tubing, and alpine coaster. The position reports to the Guest Services Manager and is a seasonal full-time role for the Winter 2026–27 season.

Requirements

Proficient experience in the guest service industry.
General knowledge of the resort and surrounding area.
Familiarity with company rules, regulations, and operational standards.
Understanding of how to assist customers and meet their needs effectively.
Basic industry terminology.
Basic computer skills.
Ability to collaborate with others to achieve team goals.
Ability to follow safety policies and procedures and exercise caution when working.
Ability to adapt quickly to changes in processes, customer flow, environments, and tasks.
Ability to engage with customers in a positive and helpful manner.

Nice To Haves

Previous experience in one or more of the described work areas or activities.
High school diploma or equivalent.

Responsibilities

Greet guests and maintain a friendly, helpful attitude while addressing their needs.
Ensure safe operation of on-mountain activities by explaining applicable regulations, policies, and procedures.
Assist guests with equipment fit and proper use, and understand the course and equipment requirements for the safety of structures, elements, harnessing, and participants.
Answer questions and provide information about the resort, activities, and surrounding area.
Set up, operate, and break down work areas while maintaining a safe and neat environment.
Clear, monitor, and inspect equipment, tracks, rides, or courses daily, both on the ground and at heights.
Report complaints and guest concerns to a supervisor in a timely manner.
Check tickets and record attendance, sales, receipts, reservations, and activity repairs.
Collect, handle, and store ski and snowboard equipment.
Conduct on-site market research surveys when necessary.
Perform other duties as assigned.