Recreation Services Attendant - Winter 26-27

Aspen Skiing Company•Snowmass Village, CO

1d•Onsite

About The Position

The Recreation Services Attendant interacts with guests to help ensure a memorable resort experience. Work may take place in the base area, on-mountain, in parking lots or bus depots, and at Lost Forest activities such as the climbing wall, tubing, and alpine coaster. The role reports to the Guest Services Manager and is a seasonal full-time position for the 2026–2027 winter season.

Requirements

Proficient experience in the guest service industry.
General knowledge of the resort and surrounding area.
Familiarity with company rules, regulations, and operational standards.
Ability to assist customers and meet their needs effectively.
Basic industry terminology.
Basic computer skills.
Ability to collaborate with others to achieve team goals.
Ability to follow safety policies and procedures and exercise caution while working.
Ability to adapt quickly to changes in processes, customer flow, environments, and tasks.
Ability to engage with customers in a positive and helpful manner.

Nice To Haves

Previous experience in one or more of the listed work areas or activities.
High school diploma or equivalent.

Responsibilities

Greet guests and maintain a friendly, helpful attitude while responding to their needs.
Support the safe operation of on-mountain activities by explaining applicable regulations, policies, and procedures.
Help guests fit and use equipment correctly, and understand the course and equipment requirements for participant and structure safety, including elements and harnesses.
Answer questions and provide information about the resort, activities, and surrounding area.
Set up, operate, and break down work areas while maintaining a safe, neat environment.
Clear, monitor, and inspect equipment, tracks, rides, and courses daily, including work at heights.
Report guest complaints and concerns to a supervisor promptly.
Check tickets and record attendance, sales, receipts, reservations, and activity repairs.
Collect, handle, and store ski and snowboard equipment.
Conduct market research surveys with on-site guests when necessary.
Perform other duties as assigned.