Recreation Leader I (Part-time)

City of Rowlett•Rowlett, TX

6d•Onsite

About The Position

Under direct supervision of the Community Centre Supervisor, works the front desk to provide assistance to Community Centre patrons. Assists with special events; performs related duties as assigned. The nature of the work will require day, evening and/or weekend hours as required.

Requirements

High School or GED preferred
Six months public contact experience required
Ability to communicate with general public and city staff
Ability to use a computer
Some knowledge of record keeping and general office procedures
Ability to maintain customer focus in difficult situations
Valid driver's license required
Must have and maintain a good driving record in accordance with the driving standards as established by the City of Rowlett
Must report all traffic citations to his/her departmental Director or his/her designee within two working days of receipt

Responsibilities

Greeting the public
Answering the telephone and providing information
Distributing and collecting athletic equipment
Taking facility reservations and maintaining a schedule log
Preparing and maintaining attendance reports on a daily, weekly, and monthly basis for classes, meetings, and drop-in facility use on a computerized system
Investigating and resolving citizen complaints concerning classes, instructors, or the facility
Ensuring policies and procedures are followed at all times
Handling emergencies if they develop
Setting up athletic, audio/video equipment and tables/chairs
Performing custodial tasks
Reporting larger maintenance problems
Monitoring grounds and facilities to ensure proper usage is maintained
Inputting and retrieving computer data
Assuring adequacy of desk supplies and equipment inventory
Collecting monies
Preparing receipts and cash reports
Registering citizens using RecTrac software ensuring necessary paperwork is completed and filed, entering information into a computer system and accepting payments
Processing transactions using RecTrac Software including POS transactions, selling memberships, reserving facilities, registering patrons for programs and special events
Providing various administrative services by ensuring safety in front lobby, assisting with various marketing tools, maintaining adequate levels of supplies and marketing tools, assisting with special events and providing clerical based services
Performing other duties as assigned
Maintaining regular, reliable, and non-disruptive attendance
Creating and maintaining professional, harmonious working relationships with others
Working nights, weekends or special events as needed by the department