Recreation Instructor - Cultural Programs

City of Raleigh North Carolina•Raleigh, NC

About The Position

The Recreation Instructor - Cultural Programs assists with the development, coordination, and delivery of cultural and recreation programming. The position supports the Cultural Outreach and Enrichment Program (COE), which works with City and community partners to welcome newcomers, celebrate cultures across Raleigh, encourage play, foster shared experiences, and strengthen the community. The instructor develops and delivers programs focused on culture, creativity, and community for people of all ages. The role involves both behind-the-scenes administrative work and public-facing customer service, as well as supporting events and community outreach. The schedule is approximately 20 hours per week, year-round, with flexibility to work evenings and weekends as needed.

Requirements

  • High school diploma or GED, or an equivalent combination of education and experience sufficient to perform the essential duties.
  • Must be at least 18 years of age to apply.
  • Experience working in a customer service or recreation setting.
  • Reliable, organized, and comfortable developing and instructing programs for people of all ages.
  • Comfortable working behind the scenes and with the public.
  • Able to work a year-round schedule of approximately 20 hours per week and flexible evenings and weekends as needed.

Nice To Haves

  • Experience in program management, outreach, and working with diverse communities.
  • Bilingual ability.

Responsibilities

  • Develop, plan, organize, and instruct recreation programs, classes, and activities focused on culture, creativity, and community, independently and in collaboration with COE staff.
  • Assist with planning, coordinating, and implementing community events and activities.
  • Respond to customer service inquiries and concerns in person, by email, and over the phone.
  • Manage program registrations, maintain program-related files and documents, and track program information.
  • Prepare outreach materials, educational handouts, and other marketing materials to promote programs and activities.
  • Coordinate and communicate with staff at program sites to support program delivery and a positive participant experience.
  • Participate in community outreach and represent COE and the City at events and activities.
  • Complete mandatory training.
  • Perform other responsibilities as needed.
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