Recreation Coordinator - Aquatics

City of Frisco•Frisco, TX

9d•Onsite

About The Position

Under general supervision of related department management team, the Recreation Coordinator assists with performing a wide variety of administrative, customer service, and daily operational duties of assigned recreational facility and/or services/programs. Assists in researching, developing, organizing, coordinating and directing a variety of recreational programs, services and activities for the community. Supervises assigned staff, contract instructors, and/or volunteers. The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by incumbent(s) in this position. Incumbent(s) may not be required to perform all duties in this description and incumbent(s) may be required to perform position-related tasks other than those specifically listed in this description.

Requirements

Knowledge of aquatic and/or recreational programs and services.
Knowledge of state and local pool codes.
Knowledge of customer service practices and procedures.
Knowledge of computers and related equipment, hardware and software.
Knowledge of City policies and procedures.
Knowledge of money handling practices and procedures.
Skill in oral and written communications.
Skill in monitoring departmental health and safety policies and procedures.
Skill in resolving customer complaints and concerns.
Skill in implementing departmental rule, procedures, and objectives.
Bachelor’s Degree in Recreation or related field and two (2) years’ experience in the recreation field or equivalent combination of education and experience.
Must pass a pre-employment drug screen, criminal background check, and MVR check, if applicable.
May be required to possess a valid State of Texas Driver's License.

Nice To Haves

One (1) year supervisory or lead worker experience preferred.
Must possess current CPR and First Aid Certification within six months from date of employment and be able to perform CPR and/or first aid as needed.

Responsibilities

Assists in providing supervision and implementing administrative procedures for the operation of assigned recreational facility, programs and services.
Assists in researching, developing, implementing, overseeing and evaluating recreational programs and services offered by the department.
Assists in recruiting, hiring, training, supervising, motivating, scheduling, assignment of work, and evaluating staff, contract instructors and/volunteers.
Interacts with public and staff daily; answers inquiries, resolves complaints, grievances, emergencies and assists patrons and staff as needed.
Assists in evaluating and implementing departmental goals and objectives; internal and external policies and procedures that enhance the efficiency and productivity of recreational facilities, programs and services.
Assists in developing, administering, monitoring and reporting on departmental budgets.
Adheres to departmental procurement processes.
Prepares daily, monthly and annual reports regarding financials, participation, and usage of recreational programs and services.
Acts as Manager-on-Duty for assigned facility including implementing established opening/closing procedures and performing opening and closing duties.
Assists members and guests with membership sales, program registration, facility rentals, etc. for programs and services in accordance with department software.
Monitors facility activities for participant compliance with health and safety rules; prepares accident and/or injury incident reports when required.
May be required to work extended hours including early mornings, evenings, weekends and holidays.
May assist in developing, planning, implementing and working special events.
Travels to inspect facilities, oversee recreational programs and activities, and to attend meetings, conferences and training.
Participates in the promotion of department’s facilities, programs and services.
May need to provide CPR and First Aid and prepares incident reports.
Performs other related duties as assigned.
Regular and consistent attendance for the assigned work hours is essential.
Must possess current American Red Cross or approved equivalent certification; Lifeguard Instructor, Lifeguard, First Aid, AED and CPR for the professional rescuer certification.
Must possess a valid Certified Pool Operator (CPO) or Aquatic Facility Operator (AFO) certification or have the ability to obtain within six (6) months of employment.