Part Time Recreation Assistant- Front Desk Operations

Mecklenburg County•Charlotte, NC

3d•Onsite

About The Position

Mecklenburg County Park & Recreation is seeking a Part Time Front Desk Recreation Assistant for the Marion Diehl Recreation Center. This role will support front desk operations, including membership promotion and enrollment, communicating facility policies, conducting facility tours, and providing excellent customer service. The position may also assist with recreation activities and special events. The ideal candidate is dedicated to delivering outstanding customer service. This role involves approximately 16 hours per week, primarily during late afternoon/evening shifts (4:00 PM - 9:00 PM) and rotating weekends as needed. This application may be considered for similar roles at other Park and Recreation locations if qualifications are met. This is an opportunity for career growth or lateral transition.

Requirements

High School Diploma or equivalent.
Valid North Carolina or South Carolina Driver’s License and County Driving Privileges.
CPR/First Aid certification.
General knowledge of various computer applications, including Microsoft Office Suite.

Nice To Haves

Commitment to delivering exceptional customer service experiences.

Responsibilities

Provide customer service and handle funds via telephone, email, website, social media, and in-person interactions for information, program registration, daily center use, and rentals.
Ensure the safety of participants and spectators, and administer first aid when necessary.
Enforce rules and regulations.
Collect fees and process registrations for recreational programs and facility rentals.
Assist with light maintenance of facilities and recreational areas.
May assist with various recreational programs for all ages.
Handle inquiries and complaints from the public.
Assist with special events and field trips as needed.