Part-time Front Desk

Engage Hospitality • Oakland, CA

1d • Onsite

About The Position

Front Desk Agents and Night Auditors are responsible for providing professional guest service and supporting the daily operations of the front desk.

Requirements

• Maintain a professional appearance and positive attitude
• Provide courteous and efficient service to guests and coworkers
• Follow all Company policies and procedures
• Work scheduled shifts, including evenings, weekends, holidays, and overnight shifts as required
• Demonstrate reliability, attention to detail, and the ability to multitask
• Standing for extended periods
• Occasional walking, reaching, and bending
• Use of computers, phones, and office equipment

Responsibilities

• Greet guests and assist with check-in and check-out procedures
• Process guest registrations, room assignments, and verify rates and length of stay
• Handle reservations and assist with maximizing occupancy
• Maintain accurate guest accounts and records
• Balance cash drawers and ensure accurate shift transactions
• Perform night audit duties, including reviewing and reconciling daily reports (night shift)
• Respond to guest questions, requests, and concerns in a timely and professional manner
• Communicate with other departments to support smooth hotel operations
• Follow all safety, security, and cash-handling procedures
• Maintain a clean and organized front desk area
• Support a safe and respectful work environment
• Perform other duties as assigned by management

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed