Recreation Assistant (Theater) Nf2

U.S. Marine Corps•Twentynine Palms, CA

About The Position

Marine Corps Community Services (MCCS) is hiring a Recreation Assistant to support recreational activities and enhance quality of life for Marines, their families, and the wider Marine Corps Community. The position may be assigned to one or more specialized activities, including a theater or auditorium, marina or fishing pier, community activities, ITT office, fitness or athletics, golf course, youth activities, or bowling center. The assistant performs or supports activity operations and carries out assigned phases of programs according to established policies and participant interests and needs. For theater assignments, tasks may include loading hard drives, building features, ingesting key codes, operating digital projectors, updating marquees and movie poster cases, and training new employees. The assistant demonstrates procedures and equipment use, helps plan and coordinate recreational activities, maintains supplies, and assists with scheduling and publicity. Other duties may include overseeing retail sales, assisting with unit briefs, handling cash-register transactions, opening or closing the facility, checking patron identification and movie receipts, maintaining routine reports and movie records, and providing information about facilities and operations. The role emphasizes courteous, friendly, World Class Customer Service: acknowledging customers, identifying and addressing their needs, checking satisfaction, resolving problems promptly, and seeking supervisory assistance when needed. The employee follows safety rules and procedures, uses required safety equipment, and reports hazards, injuries, occupational illnesses, or property damage. The position also requires supporting EEO principles and the prevention of sexual harassment, and performing other related duties as assigned.

Requirements

  • At least one year of experience in a related recreational activity.
  • Knowledge of projection equipment and ability to answer questions about its use and maintenance.
  • Ability to learn applicable MCCS policies and procedures.
  • Ability to lift and carry objects up to 45 pounds independently and objects over 45 pounds with assistance.

Responsibilities

  • Perform or assist with operating assigned recreational activities.
  • Carry out assigned phases of designated activities in accordance with established policies and participant interests and needs.
  • For theater assignments, load hard drives, build features, ingest key codes, operate digital projectors, update marquees and movie poster cases, and train new employees.
  • Demonstrate activity procedures and instruct patrons or employees in the use of related equipment.
  • Help plan and coordinate recreational activities and maintain related supplies.
  • Assist with planning, scheduling, and publicizing activities to attract and motivate participants.
  • May oversee sales of retail items associated with activities.
  • Assist with unit briefs.
  • May operate a cash register, receive payments, and make change.
  • May open and close the facility.
  • Ensure adherence to safety rules and regulations; use required safety equipment and follow safe work procedures.
  • Assist with checking patron IDs and movie receipts.
  • Maintain patron relations and assist with routine reports and clerical duties, including movie record-keeping as required.
  • Oversee patron activities and services and provide general information about facilities and operations.
  • Provide courteous, friendly customer service; determine and resolve customer needs, check satisfaction, and seek help from a supervisor or point of contact when needed.
  • Promptly report workplace hazards and injuries, occupational illnesses, or property damage resulting from workplace mishaps.
  • Support EEO principles and prevention of sexual harassment.
  • Perform other related duties as assigned.

Benefits

  • Stability of Federal Civilian Service
  • Quality of Work Life Balance
  • Competitive Pay
  • Comprehensive Benefit Packages
  • Marine Corps Exchange and Base Facility Privileges
  • Access to a range of federal employee benefits, subject to position type and eligibility
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