Recreation and Activities Attendant

EOS Hospitality•Islamorada, FL

7d•Onsite

About The Position

The Recreation and Activities Attendant provides welcoming, attentive service throughout the resort’s recreational areas. The role assists guests with recreation, equipment, and amenities, including pools, beach and waterfront areas, kayaks, paddleboards, bicycles, and other available activities, and shares information about resort activities, amenities, and local attractions. The attendant sets up and maintains recreational equipment and guest amenities, keeps pools, waterfront areas, recreational spaces, and equipment clean and organized, and inspects equipment to ensure it is functional and safe. The role also supports the setup and breakdown of activities, special events, and guest experiences; monitors supplies and reports replenishment or maintenance needs; and collaborates with other resort departments to support guest service. The position promotes guest safety by monitoring recreation areas, communicating resort policies and safety guidelines, reporting hazards and equipment concerns, responding to incidents or emergencies according to resort procedures, and remaining aware of weather and waterfront conditions. It involves outdoor work in the Florida Keys and physical tasks, including lifting and carrying up to 50 pounds and standing or walking for extended periods.

Requirements

Strong interpersonal and communication skills and a genuine passion for guest service.
Ability to work independently and collaboratively in a fast-paced resort environment.
Ability to work a flexible schedule, including weekends and holidays.
Ability to lift and carry up to 50 pounds and regularly push, pull, and move recreational equipment.
Ability to stand, walk, bend, and perform physical tasks for extended periods.
Comfort working outdoors in the Florida Keys, including exposure to heat, humidity, and varying weather conditions.
Ability to safely navigate pool decks, waterfront areas, and other outdoor recreational spaces.

Nice To Haves

High school diploma or equivalent preferred.
Previous experience in hospitality, recreation, guest services, or a similar customer-facing role preferred.
Familiarity with water sports, outdoor recreation, and the Florida Keys lifestyle.
CPR, First Aid, or AED certification, or willingness to obtain certification.
Water safety or recreational equipment experience.

Responsibilities

Welcome guests and provide friendly, attentive service in resort recreational areas.
Assist guests with recreational activities, equipment, and resort amenities, including pools, beach and waterfront areas, kayaks, paddleboards, and bicycles.
Provide information about resort activities, amenities, and local attractions.
Set up and maintain recreational equipment, lounge chairs, umbrellas, towels, and other guest amenities.
Anticipate guest needs and respond promptly and professionally to requests or concerns.
Maintain cleanliness, organization, and presentation of pools, waterfront areas, recreational spaces, and equipment.
Inspect recreational equipment regularly to ensure it is clean, functional, and safe for guest use.
Assist with setup, coordination, and breakdown of recreational activities, special events, and guest experiences.
Monitor inventory of towels, recreational supplies, and equipment, and communicate replenishment or maintenance needs to management.
Collaborate with Housekeeping, Engineering, Front Office, and other resort departments to provide seamless guest service.
Monitor recreational areas to promote a safe and enjoyable environment for guests.
Communicate and reinforce resort policies and safety guidelines courteously and professionally.
Identify and promptly report safety hazards, damaged equipment, and maintenance concerns.
Respond to guest incidents or emergencies in accordance with established resort procedures.
Remain aware of weather and waterfront conditions that may affect recreational activities.