Recreation and Activities Attendant

EOS•Islamorada, FL

6d•Onsite

About The Position

The Recreation and Activities Attendant welcomes guests and provides attentive service throughout the resort’s recreational areas. The role assists guests with activities, equipment, and amenities such as pools, beach and waterfront areas, kayaks, paddleboards, and bicycles, and provides information about resort activities, amenities, and local attractions. The attendant prepares and maintains recreational equipment and guest amenities while responding promptly and professionally to guest requests and concerns. The position helps maintain clean, organized, and safe pools, waterfront areas, recreational spaces, and equipment. It supports recreational activities and special events, monitors supplies, coordinates maintenance needs, and works with other resort departments to provide seamless service. The attendant also promotes guest safety, communicates resort policies, reports hazards and equipment issues, responds to incidents according to resort procedures, and stays aware of weather and waterfront conditions. EOS Hospitality describes itself as a hospitality management company focused on exceptional guest experiences, teamwork, service, and professional growth. The role is at The Islands of Islamorada, where team members contribute to a luxury resort experience as part of the EOS Hospitality organization.

Requirements

High school diploma or equivalent preferred.
Previous experience in hospitality, recreation, guest services, or a similar customer-facing role preferred.
Strong interpersonal and communication skills and a genuine passion for guest service.
Ability to work independently and collaboratively in a fast-paced resort environment.
Ability to work a flexible schedule, including weekends and holidays.
Ability to lift and carry up to 50 pounds and regularly push, pull, and move recreational equipment.
Ability to stand, walk, bend, and perform physical tasks for extended periods.
Comfort working outdoors in a tropical Florida Keys environment, including heat, humidity, and varying weather conditions.
Ability to safely navigate pool decks, waterfront areas, and other outdoor recreational spaces.

Nice To Haves

Familiarity with water sports, outdoor recreation, and the Florida Keys lifestyle.
CPR, First Aid, or AED certification, or willingness to obtain certification.
Water safety or recreational equipment experience.

Responsibilities

Welcome guests and provide friendly, attentive service in the resort’s recreational areas.
Assist guests with recreational activities, equipment, and amenities, including pools, beach and waterfront areas, kayaks, paddleboards, bicycles, and other available activities.
Provide information about resort activities, amenities, and local attractions.
Set up and maintain recreational equipment, lounge chairs, umbrellas, towels, and other guest amenities.
Anticipate guest needs and respond promptly and professionally to requests or concerns.
Maintain the cleanliness, organization, and presentation of pools, waterfront areas, recreational spaces, and equipment.
Regularly inspect recreational equipment to ensure it is clean, functional, and safe for guest use.
Assist with the setup, coordination, and breakdown of recreational activities, special events, and guest experiences.
Monitor towel, recreational supply, and equipment inventory, and communicate replenishment or maintenance needs to management.
Collaborate with Housekeeping, Engineering, Front Office, and other resort departments to support seamless guest service.
Monitor recreational areas to promote a safe and enjoyable environment.
Communicate and reinforce resort policies and safety guidelines courteously and professionally.
Identify and promptly report safety hazards, damaged equipment, and maintenance concerns.
Respond to guest incidents or emergencies according to established resort procedures.
Stay aware of weather and waterfront conditions that could affect recreational activities.