Recreation/Activities Attendant
About The Position
The Recreation/Activities Attendant facilitates recreational programs and activities for owners, members, and guests of the Tuscany Village Hilton Grand Vacations Resort. The role includes instructing classes, events, holiday programs, competitions, mixers, and other group activities; evaluating programs and preparing promotional materials; and providing guest service and general problem solving. The attendant communicates with groups of varying sizes and may use a microphone in an entertainment capacity. The department operates seven days per week, including holidays, with shifts scheduled between 6:00 a.m. and 11:00 p.m. Paid training is provided.
Requirements
- Basic math and cash-handling skills.
- Proficiency in MS Office and basic desktop-publishing applications.
- Ability to work outdoors in all climates.
- Excellent guest-relations skills.
- Ability to interact with all age groups.
- Ability to speak, read, write, and understand English to complete job requirements and communicate with coworkers, guests, and owners.
Nice To Haves
- Previous customer service experience.
- Hospitality experience.
- Public-speaking experience.
- Experience operating audio-visual equipment.
- Knowledge of a wide variety of recreation activities and programs, including their development and implementation.
Responsibilities
- Facilitate daily recreational programs and activities for all age groups, based on guest interests, resort needs, and seasonal opportunities.
- Prioritize and instruct classes, activities, special events, holiday programs, competitions, mixers, and other group activities.
- Monitor and evaluate recreation program content and prepare promotional communication materials such as flyers, handouts, and postings.
- Evaluate programs and activities for effectiveness and participation, and identify ideas to enhance them.
- Provide outstanding service to owners, members, and guests by answering inquiries, providing information, and resolving general problems.
- Communicate positively with small and large groups during programs and activities, including using microphones for entertainment.
Benefits
- Day 1 eligibility for medical, dental, and vision benefits.
- Recognition programs and rewards.
- Travel discounts program.
- Paid vacation and paid sick days.
- Employee Assistance Program supporting physical and mental wellbeing.
- 401(k) program with company match.
- Tuition reimbursement programs.
- Employee stock purchase program.
- Learning and advancement opportunities.
- Paid training.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
