Recovery Technician EMPACT

La Frontera EMPACT - Suicide Prevention Center•Phoenix, AZ

4d•Onsite

About The Position

EMPACT—Suicide Prevention Center, part of the La Frontera family, is hiring a Recovery Technician for its Mesa location. The role provides counseling, education, and supervision to clients in individual and group settings as part of a multidisciplinary team, helping clients work toward treatment goals. The Recovery Technician supports and evaluates clients during daily activities, may refer clients to community agencies for additional services, maintains clinical documentation, responds to crisis situations, and orients new clients at intake. The position includes day, night, and weekend work, as well as on-call shifts. Full-time opportunities are available; weekend and overnight differentials are offered. The role requires a high school diploma or GED, strong verbal and written communication skills, a valid Arizona driver’s license with an acceptable driving record, and a fingerprint clearance card or eligibility to obtain one. Applicants must be at least 21 years old at the time of employment. Inpatient or residential experience is preferred. EMPACT-SPC is a nonprofit behavioral health organization providing community services in counseling, crisis intervention, and suicide prevention. It is licensed by the Arizona Department of Health Services and accredited by the American Association of Suicidology and the Commission on Accreditation of Rehabilitation Facilities. The organization provides equal employment opportunities and prohibits discrimination and harassment.

Requirements

High school diploma or GED.
Strong verbal and written communication skills.
Must be at least 21 years old at the time of employment.
Valid Arizona driver’s license with no major infractions in the past three years; the job description also requires a three-year state driving record at hire with no major infractions or excessive driving violations or tickets.
Fingerprint clearance card or eligibility to obtain one.
If driving on agency time or agency business, appropriate liability insurance and approval for liability coverage through EMPACT-SPC’s liability insurance carrier are required.
Ability to remain calm in crisis situations, work independently and cooperatively, recognize personal limitations, and relate positively and empathetically to others.
Ability to maintain professional conduct and effective working relationships consistent with agency policies and ethical practice.

Nice To Haves

Inpatient or residential experience.

Responsibilities

Provide counseling, education, and supervision to clients in individual and group settings as part of a multidisciplinary team.
Direct, participate in, and assist clients with planning and carrying out daily activities; evaluate clients during activities.
Consult with and, when appropriate, refer clients to community agencies for needed services.
Maintain clinical documentation, including client progress toward goals, activity documentation, medication observation records, and shift notes.
Intervene in crisis situations and attempt to avert potential crises.
Provide orientation to new clients upon intake.
Remain calm in crisis situations; work independently and cooperatively; recognize personal limitations; and relate positively and empathetically to people regardless of age, race, creed, gender, or sexual orientation.
Maintain professional conduct consistent with ethical practice and agency policies and procedures.
Maintain professional demeanor and positive working relationships with internal and external team members, stakeholders, and community and business partners.
Transport clients in agency vehicles as necessary.
May assist with orientation and training of new staff members.
May attend and participate in client staffing to determine progress and treatment outcomes.
Perform related duties as assigned.