Intake Clinician EMPACT

La Frontera Center•Maricopa, AZ

About The Position

The Clinical Service Liaison (Intake Clinician) conducts community outreach and engagement to educate the community about mental health resources for children and adults and identify uninsured or under-insured people who may qualify for services under MHBG or CBHSF grants. The role also enrolls children and adults referred through outreach activities and conducts initial enrollments, evaluations, and assessments. Services may be provided in homes, schools, community settings, or offices. The clinician supports families, youth, and adults in accordance with the 12 Arizona Principles, promotes continuity of comprehensive behavioral health care, and coordinates with agency teams and external stakeholders. The position delivers 40 hours of work per week, with a goal of 15 hours of direct client contact, including case management as needed. Schedule flexibility, including evening and/or weekend hours, may be needed to meet job responsibilities.

Requirements

Must qualify as a Behavioral Health Technician (BHT).
Basic clinical skills.
Effective written, verbal, and interpersonal communication skills, including presentation and meeting facilitation.
Comfort with outreach to businesses, agencies, and schools, and with public speaking.
Effective organization, prioritization, and ability to work efficiently and independently.
Strong customer service orientation.
Must be at least 21 years old at the time of employment.
Must have or be eligible to obtain a Fingerprint Clearance Card.
Ability to remain calm in crisis situations, work independently and cooperatively, recognize personal limitations, and relate positively and empathetically to people of all ages and backgrounds.
Maintain professional conduct consistent with ethical practice and agency policies and procedures.
If driving on agency time or business, must have a valid Arizona driver's license, appropriate liability insurance, and approval for liability coverage by EMPACT-SPC's liability insurance carrier.
At hire, must provide a three-year state driving record with no major infractions or excessive driving violations or tickets.
Must meet the agency's applicable standards for professional conduct and positive working relationships with internal and external team members, stakeholders, and community and business partners.

Nice To Haves

Knowledge of NextGen.
Training and/or presentation knowledge or experience.

Responsibilities

Conduct community outreach to identify and solicit MHBG referrals.
Develop, enhance, and maintain relationships with community service providers.
Coordinate and facilitate community and professional presentations about mental health resources, with a focus on awareness for uninsured or under-insured people.
Meet tracking and reporting requirements, including mileage, expenses, referrals, and presentations.
Conduct initial enrollments, evaluations, and assessments for referrals obtained through outreach.
Provide direct services in homes, schools, community settings, or offices.
Collaborate with clients to support families, youth, and adults in alignment with the 12 Arizona Principles.
Ensure continuity of care in comprehensive behavioral health services.
Coordinate communication with agency departments and external stakeholders in collaboration with Clinical Coordinators, Managers, and/or the Director.
Deliver 40 hours of work per week, with a goal of 15 hours of direct client contact, including case management as needed.
Work independently and responsibly, and participate in developing, implementing, and evaluating procedures for organizing, tracking, and maintaining essential job responsibilities.
Ensure quality service delivery, including clinical care and associated duties, and comply with agency standards of care.
Assist with Quality Management, Quality Assurance, and Utilization Review.
Participate in regular supervision and receive feedback collaboratively.
Interact regularly and constructively with clinical, support, and administrative staff.
Offer evening and/or weekend hours as needed to meet essential job responsibilities.