Intake Clinician PRN 3p-11p

UHS • Virginia Beach, VA

2d

About The Position

Virginia Beach Psychiatric Center (VBPC), a 100-bed freestanding psychiatric hospital in Virginia Beach, Virginia, provides acute psychiatric and substance abuse services for adults ages 18 and older. The hospital offers 24-hour admissions, mental health assessments, and referral services, with programs including substance abuse, dual diagnosis, and partial hospitalization.

The PRN Intake Clinician provides mental health crisis triage, assessment, intervention, and disposition by telephone or face-to-face at assessment and referral centers or at general hospital emergency rooms, therapists’ offices, or physicians’ offices. The role includes answering the crisis line, gathering relevant caller and payer information, determining appropriate assessment and disposition, resolving information-only calls, referring routine callers to outpatient care when appropriate, arranging face-to-face assessments within 24 hours for urgent or emergent calls, and directing callers outside the UHS system to appropriate providers or community resources. The position is an evening shift, 3 p.m.–11 p.m., and requires weekends and holidays.

Requirements

• Master’s degree in psychology, counseling, or social work, or a degree and licensure as a Registered Nurse.
• One or more years of direct or related mental health counseling experience.
• Knowledge of current psychiatric diagnoses and treatment terminology.
• Experience completing biopsychosocial patient assessments, including formal mental status evaluations and patient medical histories.
• Knowledge of community resources and third-party payers, including managed care companies, to develop clinically appropriate crisis intervention and disposition plans.
• Basic typing and computer literacy.
• Ability to work weekends and holidays.

Nice To Haves

• Mental health crisis counseling experience.

Responsibilities

• Provide telephone or face-to-face mental health crisis triage, assessment, intervention, and disposition at assessment and referral centers or at general hospital emergency rooms, therapists’ offices, or physicians’ offices.
• Answer the telephone crisis line and obtain pertinent demographic, clinical, marketing, and third-party information to determine the appropriateness of assessment and clinical disposition.
• Seek supervision when callers request information or data unfamiliar to the clinician.
• Provide clinically appropriate resolution to calls evaluated as information-only.
• Provide clinically appropriate telephone disposition for routine calls, referring callers to outpatient care as appropriate.
• Schedule face-to-face clinical assessments within 24 hours for calls evaluated as urgent or emergent.
• Refer callers whose needs are outside the UHS system of care to clinically appropriate providers or community resources.

What This Job Offers