Recovery Specialist (Loudon, TN)

Apex Recovery LLC (TN)•Loudon, NH

About The Position

The Recovery Specialist supports individuals recovering from substance use disorder by serving as a role model, mentor, advocate, and motivator to help prevent relapse and promote long-term recovery. The role supervises the treatment program facility and attends to clients’ essential needs while they are in detoxification or residential status. The position includes documenting client activity and progress, completing admission and shift procedures, observing medication administration and vital signs, providing transportation, facilitating AOD counseling groups, responding to crises, assisting with program activities, and completing office and facility duties. Other duties may be assigned according to programmatic needs. The Recovery Specialist must meet attendance and documentation standards, communicate effectively with clients and treatment staff, and be able to perform the physical and cognitive demands of the role. Reasonable accommodations may be provided to qualified individuals when they do not create undue hardship for the company.

Requirements

At least one year of experience in a human services setting.
Strong professional references attesting to customer service, punctuality, and professionalism.
Must be physically and mentally able to assist in an emergency situation.
Computer literacy and clear written and verbal communication with clients, administration, the treatment team, and family members.
Clean DMV record and/or ability to meet company insurance policy requirements.
Required certification or qualification: CPR/First Aid.
Required certification or qualification: Any CADAC or certified AOD counselor.
Required certification or qualification: BBS Intern.
Valid driver’s license.
Reliable transportation, a clean driving record, and car insurance as required by the state.
Ability to read and comprehend simple instructions, short correspondence, and memos; write complex correspondence; and present information effectively in one-on-one and small-group settings.
Ability to solve practical, complex problems and interpret written, oral, diagram, or schedule instructions.
Ability to meet the described physical demands, with reasonable accommodations where applicable.

Nice To Haves

Previous experience in behavioral health or substance use treatment receives special consideration.
Associate, bachelor’s, or master’s degree in psychology, sociology, or social science.
Interest and ability to work effectively with the community.
Competence working with individuals diagnosed with chemical dependence.
Ability to use de-escalation techniques, including recognizing potential triggers, stressors, and early indicators of distress.
Ability to respond through engagement and empathy.
Ability to model composure using a calm voice and neutral facial expressions while remaining aware of verbal and non-verbal communication.
Ability to adjust verbal and non-verbal communication and prompt clients to use known coping skills.

Responsibilities

Maintain reports and records in appropriate files and databases.
Document client rounds on the rounds sheet.
Read shift reports at the beginning of each shift and complete the shift report and assigned essential tasks by the end of the shift.
Complete new-admission intake procedures according to company policy, including urinalysis, belongings searches, and paperwork.
Document clients’ daily progress in their files.
Observe and document clients taking medications in accordance with company policies.
Observe and document client blood pressure and other vital signs in accordance with company, DHCS, and The Joint Commission guidelines.
Transport clients to appointments, meetings, and other destinations.
Conduct AOD counseling group sessions and document them as needed.
Provide crisis intervention.
Perform filing, copying, and other assigned office duties.
Assist, teach, and/or supervise clients with general program activities.
Maintain cleanliness and clean up as required.
Record work hours daily in the online timekeeping system.
Complete duties and documentation in accordance with company policies and procedures.
Communicate attendance issues appropriately with the supervisor and consistently report to the workstation at the scheduled time.
Prioritize tasks, meet deadlines, and use sound judgment.