About The Position

The Recovery Navigator works at Bay Cove Behavioral Health and Wellness Center on Cape Cod, assisting clients ages 14 and older to overcome barriers and stigma and to understand and participate in their medical and behavioral health systems of care. The role helps provide access to services for community members most impacted by adverse social determinants of health. The position provides peer support and recovery coaching, helps individuals build wellness and recovery skills, advocates for access to appropriate care, develops person-driven plans, and connects clients with community and social services. This is a non-exempt position.

Requirements

  • Peer Specialist certification and/or Recovery Coach certification.
  • High school diploma or GED, plus two years of direct care experience providing services to adults, youth, and families with behavioral health issues or related populations.
  • Lived experience receiving behavioral health services and willingness to share those experiences to assist clients with their goals.
  • Experience working with the target population: uninsured and underinsured individuals with serious behavioral health challenges and/or substance use disorders.
  • Professional writing and oral communication skills.
  • Knowledge of substance abuse assessment and recovery principles.
  • Strong personal organization, attention to detail, and time-management skills.
  • Proficiency with word processing and other computer functions using Windows, Word, Google Email, and Google Apps.
  • Use of a personal cellular telephone for work communication.
  • Flexible and responsible work style that meets evolving agency needs.
  • Integrity and respect for the dignity and value of all individuals.
  • Demonstrated mission alignment through job knowledge, pride in the work role, and advocacy.
  • Commitment to promoting diversity and inclusion.
  • Ability to work collaboratively and compassionately with stakeholders and partners.
  • Must be authorized to work in the United States; visa sponsorship is not offered.

Nice To Haves

  • Bilingual ability; a pay differential is offered for candidates fluent in certain essential languages.

Responsibilities

  • Provide peer support and/or recovery coaching to youth and adults through compassionate, nonjudgmental active listening and intentional sharing of personal experience to build trust and partnerships.
  • Conduct sessions focused on wellness, resiliency, and recovery, including goal-setting, community living skills, and strategies for managing psychiatric symptoms, trauma, and substance use disorders.
  • Advocate for individuals by guiding them through service systems, facilitating communication with healthcare providers and human service agencies, and helping identify and dismantle barriers to access.
  • Develop a person-driven plan in collaboration with each individual and document it in the individual's electronic health record.
  • Refer individuals to community or social services that align with their needs and goals.
  • Perform other responsibilities as assigned by the supervisor.
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