Behavioral Health Patient Navigator
About The Position
The Behavioral Health Patient Navigator works on an inpatient psychiatric unit, interacting with patients referred from Psychiatry, Emergency Departments, Access Centers, and other facility units. The role helps patients achieve their discharge goals for follow-up treatment by reviewing discharge plans, connecting patients with referred resources, and educating them about accessing mental health resources and services in their communities. The navigator also conducts follow-up calls after discharge, documents plans and required information, coordinates care with providers and hospital resources, and maintains an accurate list of treatment facilities and community resources.
Requirements
- Excellent interpersonal and communication skills.
- Ability to adapt quickly when needed.
- Knowledge of available behavioral health community resources.
Nice To Haves
- Three years of experience working with behavioral health patients in a behavioral health care setting.
- Post-high-school education in a related field of study.
- Experience with discharge planning for behavioral health patients.
Responsibilities
- Meet with patients referred from inpatient units, Emergency Departments, and Access Centers to review discharge plans.
- Assist patients in connecting with referred resources.
- Make timely follow-up calls after discharge to check that patients are following their discharge plans and receiving benefit from available resources.
- Document discharge plans in patient records.
- Gather required data and complete logs accurately and on time.
- Coordinate patient care needs with care providers and hospital resources, including attending meetings where patient needs may be addressed or represented.
- Establish, maintain, and update a resource list of treatment facilities and community resources.
- Educate patients on how to access available mental health resources and services in their communities.
Benefits
- Benefits eligible; a benefits package is described as covering programs to support wellness across living healthy, happy, secure, connected, and engaged.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
