Recovery Housing Technician

Team Recovery Ohio LLC•Toledo, OH

About The Position

The Recovery Housing Technician supports and monitors residents and helps maintain a safe, clean recovery-housing environment. The role assists with resident orientation, transportation, and communication between residents and their treatment providers. Technicians remain visibly present in the home when residents are there and provide support, guidance, and referrals to clinical or supervisory staff when residents show signs of distress or symptom recurrence. The position includes routine property and resident monitoring, inspections, safety checks, crisis response, documentation, and coordination of maintenance. Technicians also facilitate or ensure weekly house meetings, meet with residents weekly to discuss recovery plans and progress, help train new staff, and perform housing-related administrative and operational duties. Employees are expected to maintain confidentiality, professional boundaries, ethical conduct, and compliance with applicable policies and regulations.

Requirements

High school diploma or GED.
CPR/BLS certification required; training will be provided.
Valid driver's license, acceptable driving record, and age 21 or older.
Must be deemed insurable through Team Recovery's insurance carrier.
Ability to pass a pre-employment background check and drug screen.
Ability to adapt to schedule changes and assume related responsibilities as part of an addiction treatment team.
Professionalism and a team-oriented mindset.
Understanding of confidentiality laws, professional boundaries, and relevant regulations.

Nice To Haves

Valid CDCA, QMHS, and/or CPI certification.
At least one year of experience in behavioral health or substance use disorder treatment.

Responsibilities

Monitor residents’ behavior and provide support and guidance through the recovery process.
Remind clients of program rules and regulations and promptly report infractions.
Perform rounds at all properties and with all residents.
Conduct room, unit, property, and medication inspections for new admissions and existing residents.
Prepare for new admissions by cleaning and preparing rooms and beds and doing house laundry.
Handle incoming calls to the housing phone and address situations arising through that communication channel.
Respond appropriately to crises and behavioral situations and follow the chain of command.
Collect urine samples when instructed, except for client-staff.
Help manage maintenance requests and ensure properties remain safe and in working condition.
Drive company vehicles, including multi-passenger vans, to transport clients.
Model and follow the TR Housing living agreement and its value system.
Report incidents and complete documentation accurately and promptly.
Participate in monthly deep cleaning and maintain clean, efficient work areas.
Communicate with employees to promote quality client care.
Maintain professional boundaries and respectful, ethical interactions with clients and employees.
Remain current on HIPAA, 42 CFR, ethical policies, and compliance standards.
Protect client information and privacy, accessing and sharing PHI only as needed to perform job duties.
Attend and participate in scheduled staff meetings and training.
Follow policies in the Team Recovery Ohio, LLC Employee Handbook.
Report concerns about client privacy or policy violations.
Perform other assigned housing-related, administrative, and operational duties.
Initiate Compliance Reports and Behavioral Agreements and document behavioral interventions.
Assist with training new staff.
Maintain inventory of Food Bank items, submit orders to Seagate, and coordinate pickup.
Submit maintenance requests through the MaintainX app and communicate with the Facilities Manager.
Conduct regular home safety checks to identify hazards and report or address them promptly.
Orient each new resident to the home and complete and file orientation documentation according to protocol.
Facilitate or ensure weekly house meetings at each residence, covering topics such as house rules, updates, conflict resolution, and community building.
Check fire extinguishers, smoke and carbon monoxide detectors, emergency exits, and first aid kits, documenting and promptly reporting deficiencies.
Respond professionally and promptly to neighbor concerns, escalating them when necessary.
Respond to incidents at recovery homes, ensure appropriate action is taken, and complete required documentation.
Monitor residents for signs of symptom recurrence or distress and promptly refer them to clinical or supervisory staff.
Meet with each resident at least weekly to discuss and document individual recovery plans, progress, and goals.
Maintain a visible presence in the home whenever residents are present.