Housing Technician

City of Redding • Redding, CA

4d

About The Position

Under immediate supervision, the Housing Technician performs routine technical support duties related to housing and community development programs and activities. Work is generally observed and reviewed during performance and upon completion. The position responds to inquiries, assists with applicant screening and housing program applications, gathers information about tenant needs, conducts Housing Quality Standards inspections, and manages a limited rental assistance or housing rehabilitation caseload. The technician also supports higher-level staff with projects and performs other duties within the scope of the job classification.

Requirements

• Knowledge of housing and other related social needs.
• Knowledge of City of Redding housing programs, program regulations, eligibility standards, and policies and procedures.
• Ability to interact effectively with the public and employees.
• Ability to work accurately.
• Ability to communicate well orally and in writing and accurately interpret program information.
• Ability to work cooperatively with the general public in a variety of situations.
• Any combination of training and experience that provides the required knowledge, skills, and abilities is qualifying.
• Typical education includes an associate's degree from an accredited college, or equivalent, with major coursework in Public Administration, Social Sciences, or another related field.
• Typical experience includes one year of experience in a housing-related field or public program service, or an equivalent combination of training and relevant experience.
• Possession of an appropriate California driver's license, or ability to acquire one within ten days of appointment.

Responsibilities

• Answer routine telephone and front-counter inquiries regarding housing programs.
• Conduct initial interviews and collect tenant data for housing rehabilitation projects to determine families’ housing and relocation assistance needs.
• Prepare program mailings.
• Perform preliminary screening of program applicants.
• Perform Housing Quality Standards inspection duties.
• Process a variety of housing program applications.
• Carry out caseload management tasks for a limited rental assistance or housing rehabilitation caseload.
• Assist higher-level positions with special and routine projects.
• Perform other duties as assigned within the scope of the job classification.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree