Recovery Engagement Specialist I

Healing Transitions•Raleigh, NC

1d•$0 - $19•Onsite

About The Position

This position provides social support and non-medical detoxification services in a social setting detoxification unit to homeless individuals with alcohol and other drug problems. Provides services in other programs as directed by the Men’s Detox Coordinator or Men’s Detox Resource Coordinator. While on shift, this position helps to ensure the safety of our participants, is responsible for documentation and crisis management.

Requirements

Minimum of 6 months of sustained recovery and demonstrated knowledge of recovery principles.
Negative pre-employment drug test. Our company is a proud drug-free workplace. As a condition or employment, all employees are expected to adhere by our policy which prohibits the misuse of drugs and alcohol in the workplace.
Demonstrates a non-judgmental approach, active listening skills, and the ability to provide compassionate support.
Utilizes sound judgment and available resources (such as the policies and procedures manual, colleagues, on-call staff, and supervisors) to make informed decisions.
Responsible for maintaining thorough, accurate, and timely documentation.
Must effectively manages a high-stress environment while responding to crises with emotional stability and resilience. Maintains appropriate professional boundaries and makes self-care a high priority.
Possesses strong communication and interpersonal skills to foster teamwork. Effectively exchanges information to support the safety and efficiency of operations.
Adapts to the evolving needs of participants and the organization with an open-minded and responsive approach.
Must have the ability to read, analyze, and interpret common documents; the ability to respond to common inquiries or complaints from participants, or members of the community; and the ability to effectively present information to top management and public groups.

Nice To Haves

Completion of Peer Support Specialist certification after 1 year.
Completion of a High School Diploma or equivalent.

Responsibilities

Assess the health and well-being of clients and guests at all times.
Evaluate clients for current/recent problems, orientation level, discomfort or pain, and signs of withdrawal or intoxication per detox guidelines.
Monitor for medical or psychiatric emergencies and make appropriate referrals.
Assess and manage risks related to violent, self-destructive, or dangerous behaviors.
Assess for presence of illegal drugs and dispose of them per agency guidelines.
Ensure clients and guests complete and sign all required intake documentation (e.g., Consent for Treatment, Client Rights, HMIS, VI-SPDAT).
Complete Intake Form, Medical, Substance Use, and Psychosocial assessments with client participation.
Take client photographs for detox records.
Maintain accurate and confidential client and guest records (In database).
Complete Property and Medication Receipt Logs and related forms for personal belongings and prescriptions.
Oversee check-in procedures including bed assignments, searches, and storage of property (e.g., medications, cell phones, weapons).
Introduce and orient clients and guests to the detox center or shelter.
Provide guests with pertinent resources and information (e.g., resource packets, meeting sheets).
Spend time listening to guests, offering support, and connecting them with resources as needed.
Coordinate after-hours referrals from law enforcement, community providers, or first-time guests.
Complete Form located in the storage closet to ensure belongings are stored number noted/and given back at discharge.
Collaborate with on-duty staff and utilize On-Call support for decision-making.
Communicate guest issues across shifts and departments via email, onenote, and incident reports.
Ensure a safe environment is maintained at all times.
Adhere to all Healing Transitions policies.
Perform other duties as assigned.