Recovery Coach

Mass General Brigham•Boston, MA

14d•Onsite

About The Position

The Recovery Coach is an essential, non-clinical member of the care team serving patients with substance use disorder (SUD). The role engages patients using harm-reduction techniques, supports people at any stage of readiness, connects them with resources, and helps address barriers as they work toward personal goals. This position is part of a research study and is temporary for approximately 9–12 months, working part-time at 24 hours per week, typically three 8-hour days. Most work, including all clinical activities, takes place onsite at the Boston Health Care for the Homeless Program (BHCHP) Office-Based Addiction Treatment (OBAT) clinic in the South End. The Recovery Coach is a member of both the research team and the BHCHP OBAT clinical care team. Research duties include completing required trainings, documenting study-related activities accurately and promptly, and attending research team meetings.

Requirements

High school diploma or equivalent; experience may be accepted in lieu of a degree.
Two to three years of sustained recovery experience.
Ability to maintain effective working relationships with patients, families, and staff while following professional-boundary principles.
Excellent problem-solving skills in one-on-one and group situations.
Proficiency with office equipment, computers, Microsoft Word, and Excel.
Strong attention to detail and ability to maintain written records and reports.

Nice To Haves

Recovery Coach state certification.
One to two years of experience working with people with substance use disorders.
Bilingual Spanish-speaking ability.

Responsibilities

Consult and coordinate with healthcare team members to assess, plan, implement, and address barriers to patient care plans.
Facilitate connections across systems of care, including the recovery community, community-based supports, addiction treatment, and healthcare systems.
Engage new patients to identify their needs and personal wellness goals.
Regularly engage with patients outside scheduled medical appointments, including introducing them to recovery-oriented systems of care or meeting them in their community.
Develop relationships with SUD-focused community groups and agencies and help patients access and navigate their resources.
Attend and participate in care team meetings.
Write brief, non-clinical notes in patients’ medical records.
Complete required research trainings, accurately and promptly document study-related activities, and participate in research team meetings.