Recovery Clerk Full Time

BJ's Wholesale Club•St. Johns, FL

About The Position

The Recovery Clerk provides members with prompt, courteous service and assistance while replenishing and stocking merchandise and keeping the sales floor clean, neat, and organized. The role supports club policies, procedures, compliance, safety, and daily GOLD Member and Club Standards. Full open availability is required for the 4 a.m.–12 p.m. schedule. Regular, predictable, full attendance is an essential function of the job. Team members may also be assigned duties in other departments as needed.

Requirements

  • Strong interpersonal skills.
  • Attention to detail.
  • Successful completion of required training and certification processes.
  • Full open availability for the 4 a.m.–12 p.m. schedule.
  • Regular, predictable, full attendance.

Nice To Haves

  • Familiarity with AI tools, including ChatGPT.

Responsibilities

  • Provide members with prompt and courteous service and assistance.
  • Replenish, refill, stock, and straighten merchandise, including milk, dairy, freezer, food, and non-food merchandise.
  • Ensure merchandise is properly signed.
  • Keep the sales floor clean, neat, full, and organized.
  • Fold and organize apparel, books, and other merchandise.
  • Remove empty cardboard from the sales floor, shelves, and display cases; replenish box bins and use the cardboard baler to dispose of cardboard.
  • Return returned and re-shop merchandise to the sales floor.
  • Maintain club policies and procedures and support their application and compliance.
  • Deliver GOLD Member Standards and GOLD Club Standards through teamwork and consistent execution.
  • Address and deescalate member concerns, escalating concerns as appropriate.
  • Maintain a safe, positive, friendly, and inclusive environment for members and team members.
  • Access and read production and/or financial performance reporting for the department.
  • Perform other assigned duties, including working in other departments as needed.
  • Complete required training and certification processes.

Benefits

  • Weekly pay.
  • Complimentary BJ’s Club Card Membership and a free Supplemental Membership for someone in the household.
  • Paid vacation, personal, sick days, holidays, bereavement leave, and jury duty leave.
  • Choice of three medical plans.
  • Optional dental and vision coverage.
  • Health Savings Account (HSA) options.
  • Flexible spending account options.
  • 401(k) retirement savings plan with company match for eligible team members age 18 and older.
  • Employee Stock Purchase Plan allowing eligible team members to purchase BJ’s common stock at a 15% discount.
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