Recovery Care Coordinator

Patriot Enterprises • Hill AFB, UT

5d

About The Position

The Recovery Care Coordinator (RCC) supports the Air Force Wounded Warrior Program, which works with related Air Force programs and services to provide concentrated non-medical care and support to combat-wounded, ill, and injured Airmen and their families as they recover and transition back to duty or civilian life. RCCs advocate for wounded, ill, and injured service members to enhance their quality of life and strengthen operational readiness. They also support families and caregivers by helping make caregiving more manageable and alleviating the stress associated with major life changes.

The role coordinates governmental and non-governmental services and resources, supports service members and families through the continuum of care, and helps ensure comprehensive recovery plans and case records are maintained. Frequent travel is required.

Requirements

• Experience in care coordination or case management.
• Excellent organizational and communication skills.
• Interpersonal skills and the ability to work with multiple agencies to accomplish project objectives.
• Proficiency with MS Office and experience with database systems.
• Frequent travel is required.
• Must be a U.S. citizen.
• Must be able to pass a background check.
• Bachelor's degree in behavioral or social science from an accredited U.S.-based university.
• Three years of experience in case management or social work.

Nice To Haves

• Preferred emphasis in case management or social work in the bachelor's degree.
• Strong analytical skills.
• Previous active-duty military experience or experience working with service members or veterans.

Responsibilities

• Provide direct advocacy for Recovering Service Members (RSMs) and their families, coordinating services and resources from governmental and non-governmental agencies to ensure their needs are met.
• Enter and update RSM case data in the case database and provide monthly status updates on active cases.
• Assist with issues related to health care, benefits, pay, entitlements, legal matters, and medical and physical evaluation boards.
• Collaborate with the Department of Defense, Veterans Affairs, and non-governmental organizations to help maximize benefits for wounded warriors and their families.
• Communicate with a multidisciplinary team throughout the continuum of care.
• Advise and guide on potentially high-visibility issues concerning RSMs.
• Ensure Comprehensive Recovery Plans (CRPs) are developed and updated in accordance with regulations.
• Collect productivity and performance data.

What This Job Offers

• Job Type: Full-time