Records & Transcript Analyst

Texas Wesleyan University Portal•Fort Worth, TX

About The Position

The Records & Transcript Analyst is responsible for the accurate processing and release of official academic transcripts, maintenance of student academic records, enrollment verifications, and the execution of degree verification processes. This position plays a critical role in ensuring the integrity of the student academic record, compliance with federal and state regulations, and timely service to students, alumni, faculty, and external stakeholders. The incumbent must exercise a high level of accuracy, confidentiality, and independent judgment while adhering to institutional policy, FERPA requirements, and established registrar procedures.

Requirements

High level of accuracy
Confidentiality
Independent judgment
Adherence to institutional policy, FERPA requirements, and established registrar procedures.

Responsibilities

Process official transcript requests in accordance with institutional policy, FERPA, and established turnaround times.
Verify student identity, holds, academic history, and degree posting prior to transcript release.
Respond to transcript inquiries from students, alumni, faculty, employers, licensing agencies, and third-party vendors.
Resolve transcript discrepancies and escalate complex issues as appropriate.
Scans, links and retrieves documents, files, records and reports in the Perceptive Content database.
Maintain and update enrollment verifications both electronically and in paper form.
Ensure accuracy of records in the Student Information System (SIS).
Identify and resolve enrollment/degree discrepancies in collaboration with Registrar leadership.
Maintain strict compliance with FERPA, institutional policies, and applicable federal and state regulations.
Ensure data accuracy to support audits, accreditation, and regulatory reporting.
Maintain confidentiality and professionalism when handling sensitive student information.
Provide accurate, courteous, and professional service to students, faculty, staff, and external stakeholders.
Collaborate with Admissions, Financial Aid, Academic Affairs, and other campus partners to resolve student record issues.
Communicate clearly regarding timelines, policies, and resolution of record-related matters.
Works closely with the Records Management Coordinator to ensure records retention schedule is maintained.
Participate in new student registration and graduation events.
Other special projects assigned by the University Registrar.