Records/Telephone Reporting Unit Clerk

City of Pine BluffPine Bluff, AR
Onsite

About The Position

The Records/TRU Clerk enters police reports received from citizens in person or by phone and maintains files of departmental records, including police reports, computer records, and other documents. The Records/TRU Clerk greets individuals by phone and in person, responds to numerous inquiries and requests, may process fingerprints, and performs a variety of clerical and administrative tasks for the department. The Records Clerk also maintains appointment books, answers and screens calls, transcribes tapes, makes copies, and performs other related duties as assigned.

Requirements

  • High school diploma or GED
  • 12-18 months of related experience and/or training
  • Equivalent combination of education and experience

Responsibilities

  • Enters police reports received from citizens in person or by phone.
  • Maintains files of departmental records, including police reports, computer records, and other documents.
  • Greets individuals by phone and in person.
  • Responds to numerous inquiries and requests.
  • May process fingerprints.
  • Performs a variety of clerical and administrative tasks for the department.
  • Maintains appointment books.
  • Answers and screens calls.
  • Transcribes tapes.
  • Makes copies.
  • Performs other related duties as assigned.
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