Records Technician - Development Services (Prescott)

Yavapai County Government•Prescott, AZ
•Onsite

About The Position

Under general supervision, the Records Technician performs technical work of routine difficulty collecting, analyzing, and routing data from reports and records specific to the assigned department. The role provides clerical and office support, handles public and agency requests for records information, and classifies, analyzes, verifies, and compiles information and statistics. The position may also conduct special project research and analysis and performs other job-related duties as assigned. The work takes place in an office environment that is adequately lighted, heated or cooled, and ventilated. Physical requirements include sitting or standing for extended periods, reading printed materials and a computer screen, communicating in person and by telephone, frequent repetitive arm, finger, and wrist movements, and lifting up to 30 pounds.

Requirements

  • High school diploma or equivalent.
  • At least one year of general office experience.
  • Valid Arizona driver’s license.
  • Knowledge of departmental clerical and office procedures, including internal programs; data processing systems; business English, spelling, grammar, punctuation, and composition; clerical office practices; research techniques and report writing; current Microsoft Office software; and filing and recordkeeping.
  • Ability to communicate effectively verbally and in writing, including face-to-face and telephone communication with the public and employees.
  • Ability to establish and maintain effective working relationships with employees, other agencies, and the public.
  • Strong organization and attention to detail.
  • Ability to maintain records and prepare accurate reports; follow written and verbal instructions; and type at least 25 words per minute.
  • Ability to keep management informed of key operating issues and remain current in knowledge required for assigned duties.
  • Ability to handle confidential matters discreetly and act with courtesy, tact, and diplomacy.
  • Ability to sit or stand for extended periods; sufficient vision to read printed materials and a computer screen; hearing and speech ability to communicate in person and by telephone; frequent repetitive movement of the arms, fingers, and wrists; and ability to lift up to 30 pounds.

Responsibilities

  • Perform clerical and office tasks, including entering and retrieving database information, maintaining filing systems, compiling data, and preparing reports.
  • Receive money and enter receipts; handle incoming phone calls and assist visitors.
  • Maintain account and other office records; proofread and code materials; coordinate clerical work with other departments and agencies.
  • Respond to public and agency requests for records information by telephone and in person.
  • Classify reports; sort and analyze information; compile statistics; verify information; and build and maintain statistical data.
  • Conduct special project research and analysis when assigned.
  • Perform other job-related duties as assigned.
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