Records Tech

Smile Doctors • Sicklerville, NJ

2d

About The Position

Smile Doctors is seeking a Records Coordinator to join its growing team. The role welcomes new patients, obtains orthodontic records, and helps maintain an on-time patient workflow by guiding patients according to the schedule or directing them to the next available appointment. The position supports patient care through clinical record collection, treatment-flow coordination, scheduling, and communication with treatment coordinators and doctors. It also requires compliance with applicable regulations and may include equipment preparation and cross-training in other clinic roles.

Requirements

• Ability to establish and maintain good working relationships with patients and coworkers.
• Ability to communicate effectively verbally and in writing.
• Ability to listen to and understand information verbally and in writing.
• High school diploma or equivalent required.

Nice To Haves

• Previous dental clinical experience preferred.
• Bilingual skills are a plus, but are not required.

Responsibilities

• Greet new patients and their family members.
• Familiarize new patients and families with the clinic layout.
• Capture X-rays, photographs, and scans.
• Relay new-patient information to treatment coordinators and doctors.
• Coordinate clinical records requests.
• Manage patient treatment flow and scheduling.
• Maintain compliance with State, Federal, and other regulations.
• Perform after-care communication.
• May clean, sterilize, and prepare equipment.
• May cross-train to support multiple roles within the clinic.

Benefits

• Competitive salary.
• Medical, dental, vision, and life insurance.
• Short- and long-term disability coverage.
• 401(k) plan.
• Two weeks of paid time off in the first year and paid holidays.
• Discounts on braces and clear aligners for the employee and family members.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED