Records Support Specialist

LINCOLN UNIVERSITY•Jefferson City, MO

5d•$17 - $18•Onsite

About The Position

The Records Support Specialist will handle public inquiries, review, and route incoming correspondence, manage other front office duties, assist the faculty with the curriculum change process, and work with the Athletics division on NCAA eligibility requirements. This role involves performing duties as an office coordinator, including ordering supplies, typing and filing correspondence, scheduling meetings and appointments, and preparing and maintaining office records, reports, and correspondence. The specialist will also assist the public with inquiries, answer incoming calls, maintain and update student files, perform data entry, and help LU faculty with the curriculum update process. Additionally, the role includes completing enrollment verifications, verifying student athlete eligibility, assisting with student requests such as major changes, schedule changes, and address updates, and sending student correspondence via letters and emails. The position requires operating computer systems for various reports and correspondence, using modern office equipment, delivering and picking up mail, and submitting/tracking requisitions and purchases for the Registrar’s office. Special projects as needed are also part of the responsibilities. The role emphasizes student-centeredness, anticipating and responding to customer needs, and delivering work products that reflect positively on the department and the University.

Requirements

Must be able to prioritize tasks in a fast-paced environment.
Excellent interpersonal and verbal communication skills.
Excellent organizational and time-management skills.
Strong analytical and problem-solving skills.
Ability to work within a culturally diverse environment.
High School Diploma or equivalent.

Nice To Haves

Associate degree from an accredited college or university and experience in higher education desired.

Responsibilities

Duties as office coordinator, ordering supplies, typing and filing correspondence, scheduling meetings and appointments, preparing and maintaining office records, reports, and correspondence.
Assist the public with inquiries.
Answer incoming calls
Maintain and update student files.
Data entry
Assist LU faculty with navigating the curriculum update process.
Complete enrollment verifications.
Verify student athlete eligibility.
Helping with student requests (major changes, schedule changes, address updates, etc.)
Sending student correspondence (letters and emails)
Operate computer and/or processors in preparing restriction letters, correspondence, prospective, graduation lists, weekly reports, and other reports as needed.
Operate a variety of modern office equipment in performing routine tasks such as facsimile machines, copy machines, calculators, computer terminals, and phone systems.
Deliver and pick up mail.
Submit and track requisitions and purchases for Registrar’s office.
Performs special projects as needed or requested.
Exhibits student-centeredness in the performance of all job duties.
Anticipates, listens to, understands, and responds to customer needs. Delivers work products and services to customers in a way that reflects positively upon the department and the University.