Records Management Officer

State of Ohio • Columbus, OH

1d • Onsite

About The Position

The Office of Employee and Business Services (OEBS) provides customer service and operational support to ODJFS through five bureaus: Business Services, Civil Rights and Labor Relations, Human Resources, Multimedia Services, and Training and Educational Services. OEBS customers include all ODJFS employees, clients, service providers, county agencies, and the public. This role involves opening and preparing mail for scanning, sorting and organizing documents, operating scanning equipment, verifying scanned documents, responding to inquiries, storing and disposing of mail records according to retention schedules, and keeping the supervisor informed of any equipment or production issues.

Requirements

• Option 1: Formal education in English & arithmetic that includes reading and writing common vocabulary, fractions, decimals and percentages; AND 1 course or 3 mos. exp. in records management; AND 1 course or 3 mos. exp. in public relations or business communications with emphasis on writing letters & oral communication.
• Option 2: Equivalent of Minimum Class Qualifications for Employment noted above.

Responsibilities

• Open mail with a mass mail slicer or manually as needed.
• Prepare all hard copy mail for scanning by removing paper clips, staples and repairing torn edges.
• Sort and organize paper documents into the proper sequence according to customer defined guidelines.
• Occasionally, send hard‑copy mail through ODJFS services, either certified or via inner‑office delivery.
• Operate multi-function printer and digital imaging equipment to prepare, scan and quality check hard copy mail.
• Verify scanned documents to ensure quality images through designated software.
• Respond to inquiries and requests for information about mail.
• Keep supervisor informed of any equipment or production issues.
• Store all mail records and dispose of them according to retention schedules.

Benefits

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation )

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed