Records & Information Management Analyst

Central Hudson Gas & Electric•Poughkeepsie, NY

About The Position

The Records & Information Management Analyst (RIM Analyst) supports the goals and objectives of the Records & Information Management team, led by the Supervisor-Records & Information Management. The team helps ensure the company complies with records-management guidelines driven primarily by legal and regulatory requirements. The analyst learns regulatory requirements and internal policies, educates users about their RIM compliance obligations, applies records-management controls to company information assets, and uses technology and software tools to carry out duties. The role communicates best practices and executes RIM Program activities while meeting strict deadlines. The analyst supports training and compliance across business units and multiple content-management platforms, including Microsoft 365 Cloud. The position also supports storm restoration efforts and may perform other duties individually or collaboratively as assigned. The role offers a career path with advancement opportunities within a job series; title and level are commensurate with experience.

Requirements

Bachelor’s degree in Business Administration, Information Science, Library Science, or a related field of study.
Strong analytical, organizational, and work-management skills.
Ability to work in a deadline-oriented, fast-paced environment where multitasking and priority changes occur frequently.
Ability to work collaboratively and partner with stakeholders in a variety of business units.
Strong information technology skills, including a high level of proficiency in Microsoft Office products.
Excellent written and verbal communication skills, including the ability to communicate and interact professionally with business units.
Valid driver’s license.

Nice To Haves

At least 3 years of RIM experience.
Experience with an enterprise content management (ECM) system.
Experience as a user and/or Compliance Administrator of an M365/SharePoint Cloud environment.
Certifications in RIM/Legal Compliance and/or M365/SharePoint best practices.

Responsibilities

Assist with developing training materials and train employees on company RIM policies, procedures, and guidelines to build a base RIM culture.
Partner with business units to manage folder hierarchies and retention classifications, and work with content owners to administer RIM compliance.
Use reporting tools to produce reports that analyze and monitor policy compliance across content-management platforms, including Microsoft 365 Cloud.
Partner with business units to use analytical reports to assess user behavior and identify compliance improvements.
Coordinate disposition processing with business units to lower risk and enforce RIM policies.
Execute RIM initiatives to improve system performance across content-management platforms, policy compliance, and projects that implement RIM best practices.
Seek opportunities to improve RIM compliance initiatives and identify compliance gaps or efficiencies that can be automated.
Use technology tools to automate, evaluate, and monitor compliance best practices while partnering with business users as required.
Perform other duties as required or assigned, individually or collaboratively as part of a team.
Provide support for storm restoration efforts.