Records & Information Management Analyst

Central Hudson•Poughkeepsie, AR

2d•$64,700 - $115,500

About The Position

The Records & Information Management Analyst (RIM Analyst) is a goal-oriented individual that supports the goals and objectives of the Records & Information Management team led by the Supervisor-Records & Information Management. This team ensures the company complies with Records & Information Management guidelines driven primarily by legal and regulatory requirements. This individual must be able to quickly learn regulatory requirements and internal policies to be able to further educate users of their obligations concerning RIM compliance. The RIM Analyst must have a desire to learn new technologies and understand how to properly apply records management controls to the company’s information assets. This individual will be utilizing technology and multiple software tools to perform their job duties. This individual must be able to communicate best practices to users and execute the activities within the RIM Program while adhering to strict deadlines.

Requirements

Bachelor’s degree in Business Administration, Information Science, Library Science, or related field of study
Strong analytical, organizational, and work-management skills
Ability to work in a deadline-oriented, fast-paced environment where multi-tasking and priority changes occur frequently
Ability to work in a collaborative environment and partner with stakeholders in a variety of different business units
Strong information technology skills, including a high level of proficiency in Microsoft Office products
Excellent written and verbal communication skills are essential, including the ability to communicate and interact professionally with business units
A valid driver’s license

Nice To Haves

At least 3 years of RIM experience
Experience with an enterprise content management (ECM) system
Experience as a user and/or Compliance Administrator of M365/SharePoint Cloud environment
Certifications in RIM/Legal Compliance and/or M365/SharePoint best practices

Responsibilities

Assists with developing training materials and training employees on company RIM policies, procedures, and guidelines to develop a base RIM culture
Partners with business units to manage folder hierarchies and retention classifications and work with content owners to administer RIM compliance
Leverages reporting tools to produce reports to analyze, and monitor content management system policy compliance within several content management platforms, including but not limited to Microsoft 365 Cloud platform
Partners with business units to utilize analytical reports to assess user behavior and identify compliance improvements
Coordinates disposition processing with business units to lower risk and enforce RIM policies
Executes RIM initiatives to improve system performance (on multiple content management platforms), policy compliance, and projects related to implementing RIM best practices
Continually seeks opportunities to improve RIM compliance initiatives and identify any gaps in compliance or efficiencies to automate compliance
Leverages technology tools to automate, evaluate and monitor compliance best practices while partnering with the business users as required
Performs other duties as required or assigned either individually or collaboratively as part of a team
Provides support for storm restoration efforts