Records Information Management Administrator

AMA - Alberta Motor Association•Edmonton, AB

10d•Hybrid

About The Position

You’re someone who thrives on organization, accuracy, and making information easy to find when it matters most. As a Records Information Management Administrator, you’ll play a critical role in maintaining and organizing important documents across the business—supporting teams like Insurance and Legal. This role is perfect for someone who enjoys detail-focused work, understands the importance of privacy and compliance, and takes pride in keeping systems running smoothly behind the scenes. If you’re highly organized, dependable, and enjoy working in a structured environment, this is your opportunity to make a real impact. AMA is more than a workplace; it’s a family. Together, we help protect the things that matter most to our more than one-million members—everything from roadside safety to retail savings, food security to childhood well-being. And with operations that span automotive, registries, travel, insurance and more, the opportunities to grow with us are almost limitless! Building on a century of proud service in Alberta communities, we’re passionate about making a meaningful difference in the places where we live and work. And that all begins with our people. AMA is committed to providing an inclusive, respectful, and accessible environment. If you require an accommodation at any time during our recruitment process, please contact [email protected]. We’ll work with you feel supported throughout your journey with us. AMA is a membership organization representing a million Albertans across the province. We offer roadside assistance, travel, registries, insurance, driver education, a member rewards program, community events and more. But we’re more than our products and services; we’re about a shared commitment to what we call TYLF—Treat You Like Friends and Family. If you’re looking for an inspiring career in a workplace where every exchange comes from a place of genuine care and connection, you’re our kind of people! We offer accommodations for all applicants with disabilities in all stages of the recruitment process. If you require an accommodation, please advise your Talent Scout during your job application, and we will work with you to meet your unique needs.

Requirements

Diploma or certificate in Business Administration and/or Records Information Management
Minimum 2 years of related experience in document or records management
Knowledge of privacy and document retention policies
Familiarity with scanning, indexing, and document management systems
Strong attention to detail and organizational skills
Ability to manage workload and meet deadlines in a fast-paced environment

Nice To Haves

Experience working toward or holding a RIMS designation is an asset

Responsibilities

Prepare, scan, and process incoming documents (paper, email, fax, and digital files) for storage in electronic systems
Accurately index and name documents to ensure easy retrieval and consistency
Maintain compliance with privacy and records retention policies
Ensure all documents are processed within established service timelines (typically within 24 hours)
Identify and escalate time-sensitive or urgent documents as needed
Collaborate with internal teams (Insurance, Claims, Legal, and others) to verify and manage records accurately
Support a paperless environment by ensuring high-quality digital document management