Records Clerk - Administrative Assistant I

City of Burlington•Burlington, WI

About The Position

The Records Clerk - Administrative Assistant I works under the direction of the Records Custodian to assist with recording, processing, and disseminating open records requests in compliance with Wisconsin law. The position reviews body-worn camera and squad fleet footage for legally and policy-required redactions and maintains detailed records of redactions and actions taken. The role performs clerical and administrative work, including preparing and processing documents and records, entering police information into law enforcement records systems, replying to correspondence, responding to routine inquiries, receiving visitors, providing department information under established procedures, and collecting and recording data about department personnel and activities. The employee also helps ensure incomplete or inadequate patrol reporting is brought to the attention of department administration or supervisors, maintains the clerical work area and equipment, and performs other assigned office-related duties. This part-time position has flexible scheduling coordinated to meet department needs, with a commitment of 10–12 hours per week or approximately 500–600 hours annually. The starting wage is $20.44 per hour. Applicants must submit a completed City of Burlington Employment Application form as part of the online application. Applications are due November 11, 2026, at 12:00 p.m.; interviews are scheduled for November 16–20, 2026; the tentative start date is December 14, 2026. The City of Burlington is an equal opportunity employer and drug-free workplace.

Requirements

  • High school diploma or equivalent.
  • Submit a completed City of Burlington Employment Application form as part of the online application.

Nice To Haves

  • At least three years of office experience is preferred.
  • Prior clerk experience within a law enforcement agency is strongly desired.

Responsibilities

  • Assist in recording, processing, and disseminating open records requests in compliance with Wisconsin law.
  • Review body-worn camera and squad fleet footage, identifying and making redactions required by law and departmental policy.
  • Maintain meticulous records of redactions and actions taken for each piece of footage.
  • Type, edit, proofread, assemble, copy, file, process, and forward documents and records as required or directed.
  • Send timely correspondence to other agencies and organizations, including the District Attorney, Public Defender, Human Services, City Attorney, Probation & Parole, and insurance companies.
  • Enter police information and data into law enforcement records systems as directed, including Pro Phoenix RMS, records module, Axon, and TraCs.
  • Prepare written replies to correspondence without dictation in accordance with established procedures.
  • Respond to inquiries that do not require a supervisor’s attention.
  • Receive visitors courteously and professionally and provide department information in accordance with established policies and procedures.
  • Collect and record data about department personnel and activities as prescribed by the Chief of Police.
  • Notify department administration and/or supervisors of incomplete or inadequate reporting from patrol staff and ensure the issues are directed to department supervision.
  • Perform routine clerical and administrative work in data entry, data processing, cashiering, answering phones, and receiving the public.
  • Maintain the clerical work area and equipment in clean and working condition.
  • Perform other office-related and clerical duties as required or assigned by the Chief of Police.
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